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I recharged but have gotten no diamonds

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xxsimpleplanxx...
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Post time 2014-2-5 11:30:30 | Show all posts |Read mode
I recharged but have gotten no diamonds Reply:5| View:494

I recharged for a total of 1500 diamonds and on both recharges the payment went through.. i did it through paypal at around 9:00 pm est on feb. 4th 2014.. the money for the diamonds was taken from my account and yet i did not receive the diamonds.. i have never had any trouble recharging before so i don\'t understand why i am now.. please help me!
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 xxsimpleplanxx... Last edit in 2014-2-5 11:30:30

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xxsimpleplanxx...
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 Author| Post time 2014-2-6 13:25:19 | Show all posts

I recharged but have gotten no diamonds


The server is server 4 prospera.. Character name Misa Amane.. I used paypal through ultimate pay... Please help me
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 xxsimpleplanxx... Last edit in 2014-2-6 13:25:19

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sunshine
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Post time 2014-2-7 18:39:39 | Show all posts

I recharged but have gotten no diamonds

Hi,after checking,I find that you have just one payment in 2014-02-04 10:47:47 but just for 1000diamonds,is it the right one you paid for?Could you please provide the time in detail you paid so that we can check it for you? And what\'s more,please provide your payment method,the location of your credit card bank(country) and the your location(city,country), so we can check it for you.Thanks for your support!
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 sunshine Last edit in 2014-2-7 18:39:39

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 Author| Post time 2014-2-7 20:04:12 | Show all posts

I recharged but have gotten no diamonds


Reply 2# sunshine
Yes that is the right one that i paid for.. however i also bought one for 500 diamonds right after that to see if it was just backed up or something.. the time for the 1000 diamonds was 8:59:01 pm est on feb. 4th 2014.. the time for the 500 diamonds was 9:09:24pm est feb. 4 2014... The payment method was paypal through ultimate pay.. The location of my credit card bank is the United States of America... My location is Matthews, United States of America.. These payment times i posted, i got from my paypal.. Idk how well they\'ll match what you guys have.. but i\'ve tried to be as accurate as possible.. If you need anymore info let me know!
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 xxsimpleplanxx... Last edit in 2014-2-7 20:04:12

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 Author| Post time 2014-2-18 08:53:31 | Show all posts

I recharged but have gotten no diamonds

Reply 3# xxsimpleplanxx00@aim.com
wtf! it has been over a week with no response.. i gave you all the information you ask for from me.. what else do you guys want? this is bullshit! i need these diamonds >
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 xxsimpleplanxx... Last edit in 2014-2-18 08:53:31

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