VIP Subscription wont complete

brawla · Post time 2014-2-6 06:36:25

I have tried to pay for vip with 2 different credit cards and it says it went through but no vip. Payment went through yesterday please help.

BerserkerClaw(S23)
IGN: Brawla
United States of America
Naples, Florida

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brawla · Post time 2014-2-6 06:52:11

Also for added info...

my credit card has already been added to the whitelist from previous trouble with diamond purchases.

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demi · Post time 2014-2-6 07:59:11

Reply 1# anonagent10@gmail.com

I have the same issue :
Also your ticket system wont allow me to submit the TICKET !!!

Server: BlazingSoul (S24)
IGN: Demi

2 payments for VIP were deducted ( checked my account and the money was deducted) - still no VIP 3 asadvertised!

PLease contact me ASAP !!!!

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brawla · Post time 2014-2-6 10:23:02

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brawla · Post time 2014-2-6 11:12:53

Anyone going to reply?...............................

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sunshine · Post time 2014-2-7 19:44:36

Hi,after checking,I find that although you have been added to the white list of diamond,you still haven\'t been add to the white list of VIP,now we have solved this problem,please check your account after a while.Thanks for your support!

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sunshine · Post time 2014-2-7 19:47:20

Reply 2# adam.irzymski@gmail.com
Hello adam,please provide your payment method,the location of your credit card bank（country） and the your location(city,country), so we can check it for you.Thanks for your support! [color

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brawla · Post time 2014-2-8 21:20:12

Thank you. Problem was solved.

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drpampdltjjp@gmail.com · Post time 2014-3-23 01:31:28

hello how can I change my credit card 4 Vip as canceled n can\'t submit a ticket

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aaronsan · Post time 2014-3-23 01:45:40

I can\'t renew my VIP either, it just went out, please fix this! I hit the next button and 500 internal server error in IE, invalid account in firefox. Come on now!

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