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johnmohr456
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Post time 2015-1-4 10:50:29 | Show all posts |Read mode
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        So i\'ve been trying to add gold to my account using recharge and every time i try to make the payment it keeps telling me that the recharge failed. What should i do?
        Rogue
        Haran Server 182
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 johnmohr456 Last edit in 2015-1-4 10:50:29

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deth
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Post time 2015-1-4 12:09:45 | Show all posts

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        What payment method are you using ?

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 deth Last edit in 2015-1-4 12:09:45

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 Author| Post time 2015-1-4 12:30:32 | Show all posts

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Reply 1# deth
Visa mastercard
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 johnmohr456 Last edit in 2015-1-4 12:30:32

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deth
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Post time 2015-1-4 13:53:05 | Show all posts

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        You shouldn\'t experience any problems when using a Visa, make sure your logged into your account, be it via FB or GTA platform, from there click the recharge button, on the FB platform its up top, towards the left, on the GTA platform its directly to the left, from there choose the recharge amount you want, make sure you select the correct server, click payment option, enter your info ( make sure its correct ), and it should go right through, the gold goes to your toon right away.

        Only two things I can think of off hand if you have no joy, is call the CC card company, and or is this your card, or are you using another persons ?
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 deth Last edit in 2015-1-4 13:53:05

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 Author| Post time 2015-1-5 07:00:48 | Show all posts

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        I keep trying but im getting the same results. I was using someone elses card
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 johnmohr456 Last edit in 2015-1-5 07:00:48

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Post time 2015-1-5 11:03:47 | Show all posts

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Ok, thats the issue, have seen this before, you\'ll probably have to use your own card, or failing that, create a paypal account ( its free ) go to green.com ( also free ) and get a card ( no charge or charges ) link it to paypal, and then you\'ll have no issues, can also just use paypal directly, but its easier to add money to paypal if you have a card linked.
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 deth Last edit in 2015-1-5 11:03:47

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