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payment missuse

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iceberg.gamer1...
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Post time 2015-1-4 17:51:16 | Show all posts |Read mode
payment missuse Reply:3| View:221
        Dear GTArcade team,

        My account name is iceberg on server FoultuskLair (S98) PST. I had used my credit card on to purchase some diamonds on the game on 12/04/2014 through PAYMENTWALL 415.
        today on 01/04/2015 there has been an unauthorized transaction on my credit card through the same payment gateway PAYMENTWALL 415 in the amount on USD 6.99, while i have not done any purchase today. Please look into the issue at the earliest and refund the amount. Looking forward to your prompt action and response.

        With Regards,
        Iceberg
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 iceberg.gamer1... Last edit in 2015-1-4 17:51:16

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reiko90
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Post time 2015-1-4 18:21:51 | Show all posts

payment missuse

        Dear player,
        Issue has been submitted.
        Please wait and we will give you an update ASAP.
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 reiko90 Last edit in 2015-1-4 18:21:51

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reiko90
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Post time 2015-1-5 13:03:56 | Show all posts

payment missuse

You have got another character on s107, where the payment was made. it\'s because of the VIP subscription automatic renewal, for which we cannot refund you. if you would love to we can cancel the subscription on that character.
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 reiko90 Last edit in 2015-1-5 13:03:56

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