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Christmas Theme Page Part 2

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dnldbrooks7
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Post time 2015-1-6 00:11:28 | Show all posts |Read mode
Christmas Theme Page Part 2 Reply:11| View:606
Still not getting a proper response from you people, so let\'s try again
Server: ;S10
IGN: ;Akeela
I am lousy at screen shots but here are my receipt numbers:;616175928494628 $20, 612234858888731 $20, 619332744845614 $10, 616259918486229 $40, 614352282010322 $40, 628224380623120 $100, 628224410623117 $100, 632016450243906 $40, 632016456910572 $20, 632016466910571 $10, 615891168523100 $40, 617513975027489 $20,
;629664027145816 $40, 635792573199627 $40, 635792606532957 $40, 623865697725651 $40, 632857100159848 $40, 621140197998200 $20,;638615176250698 $20 and 638926309552918 $10.
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 dnldbrooks7 Last edit in 2015-1-6 00:11:28

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acorna
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Post time 2015-1-6 04:01:30 | Show all posts

Christmas Theme Page Part 2

        Hello dnld! To better Help you, I would 1st like to ask if your Issue you are Reporting is that your Recharges are not Counting towards your Christmas Theme Page Points? Or if you did not receive the Diamonds?

        I will Submit your Report, but if you could please clarify what you Requesting Help with.

        Also, some Links that might Help you:
        How to Screenshot: http://community.gtarcade.com/post/37127/
        Information Needed when Reporting Payment Issues: http://community.gtarcade.com/post/46102/
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 acorna Last edit in 2015-1-6 04:01:30

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dnldbrooks7
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 Author| Post time 2015-1-6 04:10:37 | Show all posts

Christmas Theme Page Part 2

Reply 1# acorna

        I did not receive credit for the diamonds I purchased. ;As for the screen shot, I posted on in the very long thread that asked us to do that. ;I have also made additional purchases up to Dec 31. ;I will not be doing so again until this is resolved. ;If anyone would bother looking at my account they would see I had been a very loyal customer. ;Thank you for the effort though
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 dnldbrooks7 Last edit in 2015-1-6 04:10:37

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dnldbrooks7
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 Author| Post time 2015-1-7 12:21:58 | Show all posts

Christmas Theme Page Part 2

        Let me try again.
        IGN: ;Akeela
        Server: ;S10 DarkOutpost
        Platform: ;Facebook

       
        and

       

        and

       

        At this point the event has ended and I have nothing to show for it. ;How about comping me the ring we call it even. ;
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 dnldbrooks7 Last edit in 2015-1-7 12:21:58

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acorna
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Post time 2015-1-11 03:23:29 | Show all posts

Christmas Theme Page Part 2

Hello dnld! I\'m sorry, but according to the Reply I received from your Report, as the Recharges are done by Facebook, only Accounts Recharged by GTArcade Site gets the Points on Recharge.
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 acorna Last edit in 2015-1-11 03:23:29

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larryl64
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Post time 2015-1-11 09:15:53 | Show all posts

Christmas Theme Page Part 2

        We have same problem but ours were not bought on facebook they were bought on gtarcade. ;They were having problems with facebook recharges so we used the gtarcade account but lot of good that did us.

        Bishop Polynoe S324

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 larryl64 Last edit in 2015-1-11 09:15:53

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 Author| Post time 2015-1-11 19:31:34 | Show all posts

Christmas Theme Page Part 2

Reply 4# acorna

        What a complete crock of crap! ;
        No where did it state you had to use GTarcade to get credit for purchases. ;Clearly the diamonds were purchased and what do the powers that be care from where? ;You got your money now give my reward. ;
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 dnldbrooks7 Last edit in 2015-1-11 19:31:34

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sun ce
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Post time 2015-1-12 05:59:14 | Show all posts

Christmas Theme Page Part 2

        acorna you need to look at this again please.

        recharges made through facebook did count towards fest points. it clearly stated that they counted towards fest points as well.

        dnldbrooks7 I hope they sort this for you
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 sun ce Last edit in 2015-1-12 05:59:14

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Post time 2015-1-12 09:48:24 | Show all posts

Christmas Theme Page Part 2

Reply 7# paul crocker
The response given by Acorna came directly from the event coordinators.
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 gerbie zombils Last edit in 2015-1-12 09:48:24

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 Author| Post time 2015-1-14 05:43:39 | Show all posts

Christmas Theme Page Part 2

Reply 8# gerbie zombils

        That is a complete crock and you know it. layers on my server use FB and got credit. ;Sounds to me like someone is too lazy to do the right thing. ;If your coordinator had any integrity you would give me a code for the ring and call it even.

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 dnldbrooks7 Last edit in 2015-1-14 05:43:39

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