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abovethekite
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Post time 2015-1-8 04:00:08 | Show all posts |Read mode
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        ;IGN:servr3k
        server:119


        ; ; ; ; Ok let me say i try to be a patient person. I do not report all bugs i encounter. I have recently posted a few. A few of staff has been great to respond. deth, chrono.;
        ;I have heard report of a few receiving gold back from masterstroke event. I was the 1st to post on it and have not yet received any kind of compensation. I also posted about title rip off. game freezing as working titles and sticking me with a title no good for heroes. deth logged it for me. thank you again deth. nothing yet. The main one that gets me is the alliance war gift pack owed to 5 of my members. me not being one of them. this was 2 going on 3 aw\'s ago. 4 days between each. so about 12-14 days;ago. again thank you to ones who responded but a response only goes so far for so long with out some kind of update or reassurance it will happen. I am a player that supports games I enjoy. with so many in game issues effecting out come of ranks and enjoyment support will decline. I hope i convey the right message to you. not trying to step on toes. Just a wake up call. No support for customer especially when noted and told taken care of. then no suppport from my wallet. plz make game enjoyable again.
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 abovethekite Last edit in 2015-1-8 04:00:08

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 Author| Post time 2015-1-8 04:48:45 | Show all posts

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mistake 9-12 days
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 abovethekite Last edit in 2015-1-8 04:48:45

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 Author| Post time 2015-1-8 05:58:14 | Show all posts

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        one of the many glitches i don\'t bother posting on. those annoying and sometimes costly unbeatable black shadows of city defense lol
        no did not spend on this one and have not asked for gold back on the ones from the past. just using it as an example of the many ways and times i havent bothered support on refunds.


        http://prntscr.com/5pppx5
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 abovethekite Last edit in 2015-1-8 05:58:14

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deth
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Post time 2015-1-8 06:02:05 | Show all posts

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On the ally war pack, I had the same issue myself once, it took a few weeks, but we all got the packs. On the other two issues, the MS event, Jelly is going through case by case, so may take a bit, I\'ll flag the last issue, the last one I hate to say, may be seen as a user error, but I have hopes on it as I explained in the first post ( you had lag, inadvertent keystroke ) so please hang in there.
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 deth Last edit in 2015-1-8 06:02:05

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 Author| Post time 2015-1-8 06:04:37 | Show all posts

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Reply 3# deth
        again deth to the rescue. ;they don\'t pay you enough lol
        ;a time frame does help to know. and when it takes long periods of time a quick didn\'t forget u helps. ;I will let the alliance know the info given so we may not have to pause the rotation of gift pack list.
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 abovethekite Last edit in 2015-1-8 06:04:37

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 Author| Post time 2015-1-8 06:09:48 | Show all posts

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Reply 3# deth
understandable on MS . i think i even made comment on it may take a while. knowing it may take a few weeks on gift pack also will help ease members thoughts on it. Hanging in there on titles. I will no longer work on them when game is acting laggy for sure seeing how much of a difference it makes in BR and over all performance of heroes.;
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 abovethekite Last edit in 2015-1-8 06:09:48

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Post time 2015-1-8 08:02:20 | Show all posts

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        Working on titles is bugging me right now myself, game makes no sense at times, had Shield of Magic on Hermes, worked pretty good, trying for CoHP got Shield of Earth, which had a Pdef base instead of Mdef base, as his skill works on Pdef, said what the hey, and gave it a whirl, worked horribly, trying again for CoHP, I got AoD, which should be terrible for him, works better than BOTH his previous two...........

        Stuck wondering if once I finally manage to get CoHP on him if it will actually be a downgrade, LOL.
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 deth Last edit in 2015-1-8 08:02:20

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 Author| Post time 2015-1-8 09:57:26 | Show all posts

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Reply 6# deth
twilight bulwark is the one i had. It had both mdef and pdef so worked great on Hermes. The only one i would have switched for would have been the CoH. Now the one that was my mistake was on Poseidon. I had hand of magic gave up a million dust later and took def master as it was all hp. mistake. not for pos at all. but yes best 2 for hermees in my opinion is either celebration of hp or twilight bulwark. defense experts will work as well but #1 is CoH. to bad i have absolutely no luck on getting it lol.;
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 abovethekite Last edit in 2015-1-8 09:57:26

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Post time 2015-1-9 00:09:00 | Show all posts

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This is all being looked at am happy to say, and should hear something by Monday.
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 deth Last edit in 2015-1-9 00:09:00

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 Author| Post time 2015-1-10 09:02:30 | Show all posts

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 abovethekite Last edit in 2015-1-10 09:02:30

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