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atwhite24
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Post time 2015-1-8 13:35:25 | Show all posts |Read mode
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        Knights fable
        IGN: Shihime
        Server: s163 puppis

        First I want to thank Leon and Templars who sent a response to my tickets. Leon was kind enough to take care of the problem fairly quickly. I really hate to complain and send tickets, but i enjoy the game. I have spent a a decent amount of money in the game because I enjoy it. But the lack of responses is just frustrating.
        I submitted a ticket on the 25th of December about an goddess upgrade error. I used silver to upgrade my goddess and then literally like 3 seconds later i went to upgrade it again. i clicked the silver button;and hit upgrade, but instead of taking silver, or saying i did not have enough silver, it took 500 gold. Why does the game sometimes default to silver but other times default to gold? It should always default silver (that\'s what i think at least).;I have not received any response to this ticket at all. And 500 gold is alot. I even submitted this ticket twice thinking the first ticket got lost due to holidays.

        Masterstroke (maesterstroke) event. I purchased gold and bought extra tries for the event to try to reach a higher score. What the event did not say, was that at 8000 points in round 10, the event ends. It did not say this at the start of the event when i read the rules. Had i known, i would have not used 50, then 70, then 90 gold to try to get to into the top 3. I would have just settled for my top 10 spot. If it kept repeating round 10, i would not complain at all, but after i spent the 90 gold, i had one restart left, but since i had like 8100 points, the event ended. It did not let me restart at all. So i just wasted all that gold because the rules were not clear. I take partial blame for that because i should have thought about it more and maybe re-read the rules. This was the last day of the event. Still have gotten no response on this.;

        Today I noticed that my Server is giving the 50-64 reputation from the barmaid for characters level 65+. She is giving 2 for nothing, 3 for pairs, and 5 for sequence. Where as my level 70 alt on another server ( Ign: Shihime Server: s15-athena);is getting 3 for nothing, 5 for pairs, 8 for sequences. Since I have been 65, I would say i have rolled at least 100 times or more. Someone else said they submitted a ticket after i;did and got a response saying it was fixed. However its not yet. I have refreshed twice and its still the same.;

       

        the hell blitz were a bug that everyone encountered, so thats why i didnt get a response. Thats ok. Server went down causing me to miss CSA. Leon took care of it. Int potions bug, templars sent me a reply that was the end of it. But from December 25th till now, I have gotten no responses. Gold i could have spent on the masterstroke earlier or the monopoly event is missing. So im just a little bit frustrated at the lack of responses. Like the game though. I dont mind spending money on things I like, but i feel just a tad bit cheated at the moment.

        Also, whats the deal with knights club? got email saying enter this code, but got no code.
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 atwhite24 Last edit in 2015-1-8 13:35:25

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deth
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Post time 2015-1-8 13:44:24 | Show all posts

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Is this a R2 games account ?
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 deth Last edit in 2015-1-8 13:44:24

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atwhite24
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 Author| Post time 2015-1-8 14:39:08 | Show all posts

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Im not sure what R2 games account is. I use gtarcade. I play the game from the website, not facebook. Only game i play is knights fable.
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 atwhite24 Last edit in 2015-1-8 14:39:08

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deth
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Post time 2015-1-8 17:30:49 | Show all posts

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Post each issue you want looked at separately please, and I will log them, logging this one this way, somethings bound to get overlooked, and at a lose at what I would even write in the log, slew of issues ?
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 deth Last edit in 2015-1-8 17:30:49

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atwhite24
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 Author| Post time 2015-1-8 18:05:22 | Show all posts

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Thank you for the response. I have logged each issue as you requested. Thank you for the help. Really appreciate it. Hopefully these issues can get resolved before the next event. Dont think they will make it during this monopoly. plus its to late to get my 50k anyways;
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 atwhite24 Last edit in 2015-1-8 18:05:22

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