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Getting the nginx welcome page when using cable broadband on vulpecula (S428)

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abc
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Post time 2015-1-9 10:20:42 | Show all posts |Read mode
Getting the nginx welcome page when using cable Reply:9| View:559
For the last couple of days or so, whenever I try to login and play using my cable broadband connection, I am shown the nginx welcome page, and cannot proceed any further. I cant even open the proper angel.gtarcade.com page... getting the nginx page again.

But when I try to login and play using my mobile 3g connection, everything works fine. But mobile connection is costly and slow.;

Interestingly, this problem is specific to the server 428. I also play in another server. There this problem does not exist (of course i cannot login using the angel.gtarcade.com link, I have to use the server id too as part of the link. Otherwise I am taken to the nginx page again). But my main character is on this server (428) unfortunately.

How to solve this problem? Is gtarcade blocking any specific ip addresses? Due to slow mobile connection, I am loosing points in tarot during this tycoon.
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 abc Last edit in 2015-1-9 10:20:42

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Post time 2015-1-9 10:46:15 | Show all posts

Getting the nginx welcome page when using cable broadband on vulpecula (S428)

        so not a 404 error, but a redirect? is that what you are saying?

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 reginac369 Last edit in 2015-1-9 10:46:15

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 Author| Post time 2015-1-9 10:48:36 | Show all posts

Getting the nginx welcome page when using cable broadband on vulpecula (S428)

No, not a 404 error. I;dont think this is a redirect to a different website. I am at gtarcade website but their nginx welcome page. I am _not_ redirected to the nginx website. More like redirect to a different page on their server I guess.
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 abc Last edit in 2015-1-9 10:48:36

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Post time 2015-1-9 10:51:08 | Show all posts

Getting the nginx welcome page when using cable broadband on vulpecula (S428)

        take this issue to support, if my understanding of the server behavior is correct it sounds like a status code error

        they should be able to help you in support

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 reginac369 Last edit in 2015-1-9 10:51:08

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Post time 2015-1-9 10:53:56 | Show all posts

Getting the nginx welcome page when using cable broadband on vulpecula (S428)

        I may be assuming the obvious

        you have cleared cache right?
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 reginac369 Last edit in 2015-1-9 10:53:56

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 Author| Post time 2015-1-9 11:00:49 | Show all posts

Getting the nginx welcome page when using cable broadband on vulpecula (S428)

Reply 3# reginac369@gmail.com
I did submit a ticket (in fact 3 tickets... one ticket lead to another). They are now asking me to use a windows pc (I only have linux and google chrome).
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 Author| Post time 2015-1-9 11:02:22 | Show all posts

Getting the nginx welcome page when using cable broadband on vulpecula (S428)

Reply 4# reginac369@gmail.com
        Yeah, several times... without success. Also cleared cookies. Problem still persists.

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 abc Last edit in 2015-1-9 11:02:22

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Post time 2015-1-9 11:19:47 | Show all posts

Getting the nginx welcome page when using cable broadband on vulpecula (S428)

        if possible go to the page, click the three bars at the top of your chrome browser (by the address bar) click view code, take a screenshot and send to support

        the devs can see what is going on from there
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 reginac369 Last edit in 2015-1-9 11:19:47

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 Author| Post time 2015-1-9 11:50:51 | Show all posts

Getting the nginx welcome page when using cable broadband on vulpecula (S428)

Reply 7# reginac369@gmail.com
        Thanks for the suggestion. Will do that.

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 abc Last edit in 2015-1-9 11:50:51

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