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Mod: Please Read! Christmas Fest Points Never Received

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jennie herron
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Post time 2015-1-10 11:33:38 | Show all posts |Read mode
Mod: Please Read! Christmas Fest Points Never R Reply:7| View:340
        Hi, I posted my screenshots in the thread with all the others but never heard anything back and it\'s been weeks. I\'ll post the screenshots again. All I wanted was the Moonlight Unicorn mount and Crackers with my points but I never got them and now the event is over. Please help.
        IGN: rainbowomyn
        Server: Nekhbet(525)-PST

       

        P.S. I posted the pics of my purchases because I couldn\'t bring up the log because it said event was over.
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 jennie herron Last edit in 2015-1-10 11:33:38

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gerbie zombils
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Post time 2015-1-10 14:00:33 | Show all posts

Mod: Please Read! Christmas Fest Points Never Received

        Hello player,

        I will report this issue for you to see what can be done to help you.
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 gerbie zombils Last edit in 2015-1-10 14:00:33

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 Author| Post time 2015-1-10 15:18:41 | Show all posts

Mod: Please Read! Christmas Fest Points Never Received

Thank you so much
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 jennie herron Last edit in 2015-1-10 15:18:41

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 Author| Post time 2015-1-31 09:41:24 | Show all posts

Mod: Please Read! Christmas Fest Points Never Received

I think I\'ve been pretty patient and understanding when it came to this issue knowing that many others had problems and it must have been busy but this is too much. I already bought the Moonlight Unicorn from the Lucky Tree shop because I don\'t think I\'d have ever gotten it otherwise but the fact remains I was owed points and never got to spend them when others did. Now I feel as if I\'m being put off and ignored. While I\'m sure players enjoy all the new features and games that are coming out it would be helpful to take a little time out to fix some people\'s problems. I had 24,600 pts. I was unable to spend on the x-mas theme page. The least that could be done would be to refund the points I spent on the Moonlight Unicorn in Lucky Tree or something (if it\'s going to be a recurring game now, of course).
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 jennie herron Last edit in 2015-1-31 09:41:24

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 Author| Post time 2015-1-31 18:16:39 | Show all posts

Mod: Please Read! Christmas Fest Points Never Received

Bumping
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 jennie herron Last edit in 2015-1-31 18:16:39

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Post time 2015-1-31 18:59:44 | Show all posts

Mod: Please Read! Christmas Fest Points Never Received

I have re-reported it once again...
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 moonlighty Last edit in 2015-1-31 18:59:44

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 Author| Post time 2015-2-1 09:00:48 | Show all posts

Mod: Please Read! Christmas Fest Points Never Received

Thanks for your help and response.
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 jennie herron Last edit in 2015-2-1 09:00:48

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