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having credit card issues with recharging

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th1rt33n rul3r
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Post time 2014-2-8 14:08:55 | Show all posts |Read mode
having credit card issues with recharging Reply:10| View:863

        I have already spent a lot of money on this game.
        I have now tried 3x within the past 2 hours to re-charge using 2 different credit cards that I have already used with your company without a problem.
        For some reason I am getting a message stating that my credit card company has declined my charges.
        This is preposterous, both my Visa and My American Express are fully functional and both are nowhere near their limits whatsoever.
        I am not pleased with this inconvenience in the least bit.
        I expect this problem which is 100% on your end to be resolved and corrected and quite honestly for the amount of money I\'ve already spent their should be compensation given to me for this inconvenience in game.
        I called both credit card companies and they both said this issue is only on your companies end.
        My In game name is
        BRUTICUS I play on server ByronBlack(S13)
        Thank you in advance for your assistance with this.
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 th1rt33n rul3r Last edit in 2014-2-8 14:08:55

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 Author| Post time 2014-2-8 14:13:28 | Show all posts

having credit card issues with recharging

bump...still waiting
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 th1rt33n rul3r Last edit in 2014-2-8 14:13:28

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eggbro
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Post time 2014-2-8 14:29:39 | Show all posts

having credit card issues with recharging

Hi , Sir/Madam. Sorry for the delay. I have checked this. This might due to the block from the credit card center. Would you please provide your location and credit card country. We will add you to the white list and you may try it later . Thanks for your support !
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 eggbro Last edit in 2014-2-8 14:29:39

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 Author| Post time 2014-2-8 14:42:18 | Show all posts

having credit card issues with recharging

        my location is in New York   credit card country is United States of America.
        Appreciate the expeditious response and look forward to getting this resolved.
        I will await your instructions as to when it will be ok for me to try again.
        Thank you.
        BRUTICUS     Server ByronBlack(S13)
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 Author| Post time 2014-2-8 14:50:19 | Show all posts

having credit card issues with recharging

bump
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 th1rt33n rul3r Last edit in 2014-2-8 14:50:19

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Post time 2014-2-8 15:06:47 | Show all posts

having credit card issues with recharging

Received, you may try to check it later today ! Thanks for your support !
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 Author| Post time 2014-2-8 15:26:58 | Show all posts

having credit card issues with recharging

will do thank you, i\'ll respond to this post and let you know if it went through.
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 th1rt33n rul3r Last edit in 2014-2-8 15:26:58

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Post time 2014-2-8 15:29:30 | Show all posts

having credit card issues with recharging

Welcome !
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 eggbro Last edit in 2014-2-8 15:29:30

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 Author| Post time 2014-2-13 13:42:39 | Show all posts

having credit card issues with recharging

        lovely it\'s happening again Please get this fixed immediately the new marry event is kicking off and now it\'s same message again , this is utterly unacceptable and ridiculous.
        My c/c\'s are fully functional and this is so very agitating to me gain.
        Please get this corrected ASAP

        my location is in New York   credit card country is United States of America.
        I will await your instructions as to when it will be ok for me to try again.
        Thank you.
        BRUTICUS     Server ByronBlack(S13)
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 Author| Post time 2014-2-13 13:50:36 | Show all posts

having credit card issues with recharging

        I am beyond furious with your company the last time ok was white listed through then I was able - but now a 2nd time it\'s happening again and you are inconveniencing me again, SERIOUSLY?
        You guys need to get this credit card problems on YOUR end Corrected ASAP one time too many now I expect compensation.
        This is UNACCEPTABLE. I will await a response and I am expecting one shortly.
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 th1rt33n rul3r Last edit in 2014-2-13 13:50:36

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