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Why mods doesn't care us?

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just_fun_07
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Post time 2015-1-11 01:51:52 | Show all posts |Read mode
Why mods doesn't care us? Reply:15| View:783

        http://community.gtarcade.com/post/46370/
        Here is my post i\'m waiting since 10 days for my compensation. Jelly comes, open threads but doesn\'t gives a f*ck about our problems. Now she gone for weekend again (for sure) and i won\'t get my back gold in 2-3 days. How much do i need to wait? 10-15-20-25-30 days? Lots of peope waiting compensation like me from bugged events, things but they don\'t care us. What a bad service..
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 just_fun_07 Last edit in 2015-1-11 01:51:52

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smokey u-11
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Post time 2015-1-11 02:11:12 | Show all posts

Why mods doesn't care us?

        Bad service huh?
        this type of comment can really make me mad, and u can ask anyone that knows me, i don\'t get mad easily.
        I also do not get mad pretty.
so my apologies in advance for what im about to say in this post.

        U make a thread about mods not caring about u, u make a thread saying our service is bad, u say Jelly dont give a f*ck about us...
        Go away, find another f2p game that gives u even remotely the same amount of service and then come cry here.;
        According to the TOS (to which u agreed upon starting this game) the Devs don\'t even HAVE TO GIVE U ANY TYPE OF COMPENSATION!! So just wait untill they have the time to give the compensation they do WANT to give cause of the work and compassion that Jelly has done for us all this time since we started playing.
        IF u somehow do not agree to anything i say, be my guest, but let\'s be clear, posts like yours here, just get pushed back cause we don\'t like foulmouthers here...


        regards.
        Smokey


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 smokey u-11 Last edit in 2015-1-11 02:11:12

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bluewingangel
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Post time 2015-1-11 02:19:51 | Show all posts

Why mods doesn't care us?

        hey it\'s not true.. when i had bug with transform beast, i wrote here post, Chrono replay in few secs ;and i had in 4 days reconpesation (i can say that in 2 day becouse i wrote about it Thursday/Friday and i got it in Monday/Tuesday) - devs didn\'t work in weekends.. so it\'s so FAST !;
        Always when i wrote in section BUGS
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 bluewingangel Last edit in 2015-1-11 02:19:51

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tyntas
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Post time 2015-1-11 02:40:10 | Show all posts

Why mods doesn't care us?

        Do understand that blaming mods for this stuff is just too much. They monitor and report bugs only.;

        Checking whether the reported bug is true takes time, since jelly needs to check the logs of;every player that is having an issue. Some reports are simply forgotten/lost while new piles up.
        Basically, there is a mountain of work to do with limited resources & time, do have patience.
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 tyntas Last edit in 2015-1-11 02:40:10

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fighterchik
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Post time 2015-1-11 02:45:16 | Show all posts

Why mods doesn't care us?


          ;;;;                        http://community.gtarcade.com/post/46370/        
                        Here is my post i\'m waiting since 10 days for my;compensation. Jelly comes, open threads but doesn\'t gives a f*ck about our problems. Now she gone for weekend again (for sure) and i won\'t get my back gold in 2-3 days. How much do i need to wait? 10-15-20-25-30 days? Lots of peope waiting;compensation like me from bugged events, things but they don\'t care us. What a bad service..        
;;; just_fun_07 posted on 2015-01-10 12:51:52;;;;

        ***(Read the yellow sentences if u don\'t have time to read all)***
        First of all, there is no rule in ANY GAME that mention about compensation in game.  Most of the rules in game are about hacking, cheating, copy right, abusing bugs, and verbal fight (bad language). Compensation is just an extra thing that Developers want to be nice to give players and make the Customer Service look better.
        Secondly, this is the first that I would rate 9.5/10 for customer service.  U may disagree because I\'m a loyal - long time player. That\'s fine, but I always have proof as I say something.
        1. Only few games offer compensation, and this game has it.
        2. Fix bugs/errors within 24~48 hours (except weekend ~ c\'mmon they\'re human and they need to relax as well).  Only a few company game fix things fast like this.  U can try about 20 online games; like me and compare their Customer Service to this game.
        3. Forum event offer lots of reward: this is the first game I see so much FREE rewards that come from Forum.
        *******************
        4. Developers restore game items for players who made mistake: I really don\'t know what to say about this.  I honestly and confidently to say that this Customer Service is insanely nice.  U spend Gold - that\'s ur decision --------------- U upgrade something - that\'s ur decision ---------------- U give leadership to a bad leader - that\'s ur decision.  That are players\' mistakes, NOT Developers.  However, Developers still give u things back for ur mistakes IF it\'s reasonable.  Again, this is not in the game policies, and I can say 90% online game service in other games DO NOT do this because Developers\'re not responsible for players\' mistake.
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 fighterchik Last edit in 2015-1-11 02:45:16

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just_fun_07
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 Author| Post time 2015-1-11 04:20:29 | Show all posts

Why mods doesn't care us?

I\'ve played lots of online games. Still playing since 2004. Are you telling me this?
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 just_fun_07 Last edit in 2015-1-11 04:20:29

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deth
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Post time 2015-1-11 04:42:39 | Show all posts

Why mods doesn't care us?


          ;;;; I\'ve played lots of online games. Still playing since 2004. Are you telling me this? ;;; just_fun_07 posted on 2015-01-10 15:20:29;;;;

        If you\'ve played lots of online games, then you easily know that the support here is very, very good, I\'m not speaking about us mod\'s and giving myself and them a glory pat on the back, I mean on compensation and resolving issues, I\'ve played online games for MANY years now, and a slew of titles, the GTA staff shows a lot of dedication and compassion fixing players issues.

        As for the mod\'s, you guys get response pretty quickly from Chrono and Smokey and the rest, won\'t include my self in there, but I think I respond rather quickly as well for the most part, we don\'t live inside the website, we ourselves are also human beings, with lives to live, the same as you.
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 deth Last edit in 2015-1-11 04:42:39

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iremediabil
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Post time 2015-1-11 05:00:55 | Show all posts

Why mods doesn't care us?

I\'m extremely pleased ;with support here . Let me tell you why : This morning i posted about 2 issued i had, one on gtarcade and one on r2games. ;I got a reply on forum and a few minutes later GM13 contacted me ingame , helped me with one of the issues and forwarded the other one . Some issues can\'t be taken care of by gm\'s and imagine the number of issues on almost 200 servers, just for one game . And by the way, this is not the first time ;i asked for their help ;ang got it .;
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 iremediabil Last edit in 2015-1-11 05:00:55

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Post time 2015-1-11 12:30:37 | Show all posts

Why mods doesn't care us?


Reply 5# just_fun_07
        If u play online games since 2004, u should know clearly that not all the game gives compensation, and compensation is not in the game rule at all.  U\'re asking for compensation which is not in the game policies and curse the game staffs for not doing their job.  They are actually not responsible to give u Gold because u have full right to spend Gold or not spend Gold.  It\'s ur account and u control ur account, not someone else.  U spend ur Gold and that\'s ur choice, noone forced u to do that.
       

        That\'s all I wanna say
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 fighterchik Last edit in 2015-1-11 12:30:37

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 Author| Post time 2015-1-11 13:29:33 | Show all posts

Why mods doesn't care us?

Reply 8# fighterchik
        Nop. They given so much. Example i\'ve played Knight Online;6 years. Sometimes i got robbed or game bugs happened they restored all of my items(even knight online is harder).
        I love other mods really but Jelly doesn\'t care us. Chrono answers everything tries to help everybody, reports bugs but jelly not looking into reports.
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 just_fun_07 Last edit in 2015-1-11 13:29:33

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