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Recharge Jayflash77 Eumendides (324)

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jayflash77
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Post time 2015-1-12 09:59:01 | Show all posts |Read mode
Recharge Jayflash77 Eumendides (324) Reply:3| View:229
        Hello, I am leaving this message for support. This week during Tycoon I have recharged 3 times for 2000 diamonds each time. The $19.99 recharge 3 times.
        For some reason I was charged 1-$19.99 charge and 2-$39.99 charges. This is not the first time this has happened. Not too long after I started playing the
        game I did ;$19.99 charge and I got charged $299.99.;I did not say anything when it happened the first time I just assumed it was a mistake on my part so I
        ate the charge and continued to play the game. And now it has happened two times in a weeks time,;and I am wondering how you can fix this;so it does not
        happen anymore. Please let me know what can be done to make sure this does not happen again, because if it does I will quit the game and take all my friends
        and family that play with me. I am not making threats, I just do not want to be screwed out of money for playing a game.;
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 jayflash77 Last edit in 2015-1-12 09:59:01

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gerbie zombils
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Post time 2015-1-12 10:05:39 | Show all posts

Recharge Jayflash77 Eumendides (324)


        Hello player,

        Can you please provide your  payment processor, payment method, and transaction IDs for the charges in question? Also, should you need to post in Support again, please list your IGN and server number in the text body, and use the title place so we have a better idea of what your problem is. After the 10th orange title, its easy to miss IGN and server number when its in the title.
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 gerbie zombils Last edit in 2015-1-12 10:05:39

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 Author| Post time 2015-1-18 04:19:13 | Show all posts

Recharge Jayflash77 Eumendides (324)

        Jayflash77 Eumenides (S224
        This is on you guys not me.....I am not going to do your work for you...Go into your records find the transactions and fix them...I have no idea how to look them up...Do; your job....Very frustrated.
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 jayflash77 Last edit in 2015-1-18 04:19:13

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