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Did not receive the bonus diamonds from Precious even though I recharged $200

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sir lancelot
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Post time 2015-1-12 14:23:11 | Show all posts |Read mode
Did not receive the bonus diamonds from Precious Reply:2| View:365
        Hello,
        I recharged $100 two times and still did not receive the bonus 10,000 diamonds from Precious in hot events.; As you can see in the screen shot, while my computer says the date is 1/11/2015 10: 15 PM - the game clock is 1/12/2015 1:15 AM meaning I should have received my Precious diamonds.; Please credit me with the 10,000 extra diamonds.; I would not have recharged if I did not receive the precious diamonds.; I am hoping;I receive them;before the;Daric event ends so I can buy more;Darics.; Also attached is a screen shot showing the 2;recharges.; Thank you.

        Server 5 - Roseknight
        User name : Sir Lancelot

       
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 sir lancelot Last edit in 2015-1-12 14:23:11

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neuro
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Post time 2015-1-12 18:49:13 | Show all posts

Did not receive the bonus diamonds from Precious even though I recharged $200

        Dear Sir Lancelot

        We\'ve asked the devs about your issue and they said that you\'ve claimed The Precious rewards. Seems there\'s a slight delay when The Precious count your recharge today.

        Thanks for your support
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 neuro Last edit in 2015-1-12 18:49:13

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