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ERROR IN PAYMENT GATEWAY , anyone can help ?

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thecradle2004
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Post time 2015-1-12 15:38:47 | Show all posts |Read mode
ERROR IN PAYMENT GATEWAY , anyone can help ? Reply:2| View:280
        i recharged a few minutes ago 4k dias via paysafecard through ultimatepay.

        i got an error saying  Error in PAYMENT GATEWAY, try again.

        but i was CHARGED !!! my paysafecard is empty and i didnt get the diamonds. the funny part is it DOES NOT appear in payment history

        WHAT TO DO !!!!!
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 thecradle2004 Last edit in 2015-1-12 15:38:47

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neuro
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Post time 2015-1-12 18:46:07 | Show all posts

ERROR IN PAYMENT GATEWAY , anyone can help ?

        Dear player

        As it\'s been stated in our forum rules here http://community.gtarcade.com/post/36796/, all posts requesting support must include player’s IGN, Server number, Platform(GTArcade or Facebook) at least. For payment issue like your case, you need to provide Transaction ID soour devs could check your payment issue.

        But it seems in your case here, your recharge never make it through. So it means Ultimatepay has taken your money from your Paysafecard, but fail to send it to us. We\'d like to recommend you to contact Ultimatepay about your issue here.

        Unless you provide us your transaction ID that proves you\'ve recharged successfully, our devs couldn\'t help much about your issue.

        Thanks for support
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 neuro Last edit in 2015-1-12 18:46:07

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