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Recharge Issues.

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starlet625
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Post time 2015-1-16 20:56:15 | Show all posts |Read mode
Recharge Issues. Reply:9| View:938
        Have tried contacting support and it\'s not working so i\'m posting it here.
        Haven\'t been able to recharge for the past few days, i\'m using the same pre-used information via a VISA you already have it on your system this is the first time it\'s given me trouble. it\'s saying Invalid OrderID.

        Secondly. Paypal accepted my first payment through my own debit card now refuses any other application for payment.
        Is this an ongoing problem? my fault or yours? please let me know why it\'s doing this.

        P.S does anyone know if UltimatePay is immediate or does it take some days etc to process?

        Thanks,
        Starlet,
        Ninkasi(625)
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 starlet625 Last edit in 2015-1-16 20:56:15

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starlet625
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 Author| Post time 2015-1-17 10:54:04 | Show all posts

Recharge Issues.

        Would really appreciate a resolution today. Perhaps you can whitelist me? payments are failing from multiple ways and i know i have the sufficient funds available.
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 starlet625 Last edit in 2015-1-17 10:54:04

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gerbie zombils
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Post time 2015-1-17 14:05:54 | Show all posts

Recharge Issues.

        Hello player,

        Please try each of the payment providers listed, sometimes one will work while the other two do not. I will also submit your information to see if it is a matter of needing to be added to the whitelist.

        Per your question about UltimatePay, usually it is immediate, but as they are a very large and popular micotransaction provider, their servers get backed up quite often and delays with their services aren\'t uncommon.
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 gerbie zombils Last edit in 2015-1-17 14:05:54

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 Author| Post time 2015-1-17 14:51:31 | Show all posts

Recharge Issues.

        It doesn\'t work for credit card, paypal via bank account and credit also giving me trouble now with ultimate pay (says the information i supplied is invalid).
        I\'m in Australia and the accs/cards are from Australia. I have no other ways of paying these are my preffered methods. Is there anything you can do now i have tried again?
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 starlet625 Last edit in 2015-1-17 14:51:31

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 Author| Post time 2015-1-17 14:53:36 | Show all posts

Recharge Issues.


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 starlet625 Last edit in 2015-1-17 14:53:36

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 Author| Post time 2015-1-17 14:58:54 | Show all posts

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 starlet625 Last edit in 2015-1-17 14:58:54

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 Author| Post time 2015-1-17 15:32:06 | Show all posts

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 starlet625 Last edit in 2015-1-17 15:32:06

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 Author| Post time 2015-1-17 15:33:19 | Show all posts

Recharge Issues.

It has now worked, But i would still like an answer as to why my regular paying methods do not work if possible, thankyou.
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 starlet625 Last edit in 2015-1-17 15:33:19

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Post time 2015-1-19 12:55:51 | Show all posts

Recharge Issues.

Dear player, did you ever change your card details?
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 cif Last edit in 2015-1-19 12:55:51

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