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tania.gatchali...
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Post time 2015-1-23 07:52:19 | Show all posts |Read mode
hope to get a feedback/// Reply:4| View:337
IGN: LOSTGIRL
SERVER: S532 PAKHET (GTArcade platform)

at 12:56pm manila standard time (server time: 11:56pm) i made a recharge for 4k ($39.99). there was a delay on the crediting that system took 2mins before it was credited to my account. however when i try to claim my recharge rewards including the precious reward all buttons were grey out.
hope you could help me on this....

thanks in advance

(please refer on the screenshots)
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 tania.gatchali... Last edit in 2015-1-23 07:52:19

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socrates
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Post time 2015-1-23 09:16:44 | Show all posts

hope to get a feedback///

We are aware of this and doing our best to fix it.
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 socrates Last edit in 2015-1-23 09:16:44

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 Author| Post time 2015-1-24 19:45:22 | Show all posts

hope to get a feedback///

it would really be nice if someone could give me updates about this
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 tania.gatchali... Last edit in 2015-1-24 19:45:22

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tania.gatchali...
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 Author| Post time 2015-1-27 00:50:56 | Show all posts

hope to get a feedback///

v        thanks very much for then action...

        however the only thing that was credited to me was the 4k diamond that was part of the the precious event....
        the other rewards for the hot event and recharge bonuses weren\'t credited to me....

        there was latency on the server that is why i wasnt able to claim the said rewards....you can see that on my screenshots,,,,


        thanks in advance for taking care of this,,,,
       
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 tania.gatchali... Last edit in 2015-1-27 00:50:56

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