Account\Character issue

sergeyraevnev@gmail.com

Dear sirs,

Kindly ask you to help me restore access to my character. Few days ago after server update (server EU-133) I can't enter the game. My account is not linked to gtarcade, only linked with Apple ID (sergeyraevnev@gmail.com).

I tried to enter like guest, but game proposed another server.

Nickname: Havikoro

ID: 23310664

Guild: RussianMafia

Server: EU-133

VIP 11

Br: 34kk~

Level: 89

IOS Operation System

I hope you will help me,

Thank you, in advance

I wrote 2 times already support@gtarcade.com , give feedback please

or give me a contact who can help with this issue

Best regards, Sergey

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vigilante

Dear Player,

I am sorry for the inconveniece caused. The best way to recover your lost account is to submit a Support Ticket for our staff to review it, not by emailing directly. Please head to In-Game Support and open ticket using your phone.

Alternatively, you can file a Support Ticket using web-browser here.

Describe your problem briefly and include following information:

1. Character: name, other character names (if you have changed it before), character ID, character level, VIP level, guild name, recharge receipts, etc.

2. Server ID.

3. Operating System (Android / iOS) preferably with version number.

4. Date and time of the incident.

The more info you provide, the more likely your account is recoverable. I hope our Support Team will be able to recover your account.

Sincerely,

~Vigilante

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sergeyraevnev@gmail.com

Dear Vigilante

I did as you sad. I made ticket, but nothing happened. No any messages and notifications.
How we can solve this issue?

Thank you
Sergey

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sergeyraevnev@gmail.com

Dear LoD team

Can anybody answer??? second week i am waiting any feedback.

Please, help to solve my issue.

Thank you in advance

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