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child_of_natur...
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Post time 2014-2-14 04:49:38 | Show all posts |Read mode
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        Alright, I\'ve tried several times now to submit a ticket, and either it isn\'t working, or no-one feels like responding to me.  So I\'ll bring it here.

        TWO DAYS AGO I paid for VIP access, and it is STILL not activated.  I have the receipt from paypal in my e-mail.  I\'ve also sent an e-mail to paypal and they said the payment cleared without issue on their end.  So this problem is through THIS website.

        If it isn\'t resolved by tomorrow, I will be opening a claim against this site through paypal.  I do NOT pay for something that I don\'t get!

        I am on the Bluewitch server and my in-game name is Elspeth.  This had better get fixed.
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 child_of_natur... Last edit in 2014-2-14 04:49:38

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child_of_natur...
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 Author| Post time 2014-2-15 10:25:13 | Show all posts

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And it seems I will be opening a claim with paypal since no-one seems to be inclined to address this issue.  I will no longer be purchasing anything from this website using money.
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 child_of_natur... Last edit in 2014-2-15 10:25:13

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anirri.kassani
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Post time 2014-2-15 13:07:07 | Show all posts

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or it seems you lace patience. it took me 5 days to get a response but they did credit me back the amount spent + gave some diamonds as compensation. Sadly the GMs are not as active on this version as on others.
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 anirri.kassani Last edit in 2014-2-15 13:07:07

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sunshine
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Post time 2014-2-15 17:30:30 | Show all posts

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Hi child,sorry for the delay,and please provide your payment method,the location of your credit card bank(country) and your location(city,country), so we can check it for you.Thanks for your support!
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 sunshine Last edit in 2014-2-15 17:30:30

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