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loss of diamonds - BUG!!

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anton_kwokks
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Post time 2017-5-23 16:28:39 | Show all posts |Read mode
loss of diamonds - BUG!! Reply:2| View:483
I thought I was losing my mind when I first keeping diamonds from playing faithfully daily.
Obviously there is no way I can prove it but from time to time, I AM LOSING DIAMONDS !!
If I had used any of my diamond stock, I would know about it.
Example. I had about 2891 diamonds in stock. Today at server reset time, I spent 1 diamond to buy a Daric. Now after completing my daily tasks, etc., my stock of diamonds showed a balance of only 2140 !!

Please. Is there any way to check?
If not, then the developers should check for bugs!!
I am not sure whether other players face the same issue but surely I am NOT an exceptional case.


Ign: Timo123
Server: ua176
Plstform:

 anton_kwokks Last edit in 2017-5-23 16:28:39

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dragonlady
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Post time 2017-5-23 16:41:21 | Show all posts
Hi Timo123, sure can ask to check where you might have spend your diamonds, today after reset you say?
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  • I had only spent 1 diamond to buy 1 Daric.
    I did not spend on anything else as I had planned to use some for recharging VIP.
    Now I have to re-plan due to the loss.
    Please, if you can, help with this issue, thanks very much.
    2017-5-23 20:48  Reply
  • Any updates please?
    2017-5-25 07:37  Reply

 dragonlady Last edit in 2017-5-23 16:41:21

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dragonlady
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Post time 2017-5-29 15:17:23 | Show all posts
Hi Timo123, I'm sorry for a late reply but we can't see your floor reply, please next time try replying the whole thread so it shows that the thread has new replies or pm?
Anyways, the log shows you spending 750 on Eternal Spire, does that sound familiar? Maybe you should check that you have got all the payment notifications enabled just in case?
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 dragonlady Last edit in 2017-5-29 15:17:23

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