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CSA glory

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parry3845
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Post time 2015-2-17 01:52:37 | Show all posts |Read mode
CSA glory Reply:10| View:606
when are we getting our csa glory back;

 parry3845 Last edit in 2015-2-17 01:52:37

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johnmacdonald7...
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Post time 2015-2-17 04:16:16 | Show all posts

CSA glory

should be. are we going to get our glory back?without a rollback be difficult that one
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 johnmacdonald7... Last edit in 2015-2-17 04:16:16

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antoniosteve99
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Post time 2015-2-17 05:13:33 | Show all posts

CSA glory


        There are about 4 scenarios I can see here, but NONE explain why it\'s taken almost a week without any update (other than claiming it will be fixed today when it hasn\'t been).

        1) All of our points are still intact, but something has caused our characters to gain a different identifier in CSA than we were getting before. This would explain why our points and glory reset to the start values of 1200/0, but doesn\'t explain why different people had this issue on different days. Nian *might* explain it, if it\'s causing the new ID to be allocated.
        This should be a relatively easy fix assuming some record of those identifiers exists.
        2) One of the data load errors happens at the same time as an attempt to add glory to our characters\' CSA records, and the resulting conflict in the database causes the characters\' log of CSA points to become locked/inaccessible, hence displaying as 0. Again explains the points reset, doesn\'t explain how we can gain points starting at 0 again, though.
        3) Like 2, but the data load error results in the deletion of the entire character\'s record of CSA games. This is;impossible;to repair without a backup of the CSA points/recrods (either as an archive table or a serparate backup file), but easy to fix if such a backup exists (and should not take 4 days, frankly, as an SQL developer I know this is doable in about 6 hours.)
        Would explain all symptoms of the current bugs.
        4) The death scenario. All of our CSA records have been wiped from the servers that we play on, and nothing remains that would be able to link our characters to the pre-problem identifiers that link us to the CSA part of the database (which may or may not be intact.) This shouldn\'t happen if proper standards have been followed when linking the two things, but the data load errors suggest a deeper issue in any event.
        This would be fixable;only;by a total server rollback to the state that it was in prior to the first occurrence of the bug (which I\'m guessing would annoy as many people as it would help), as it would be impossible to rebuild the CSA points records in this situation, regardless of whether the actual records of points exist in the first place.

        All of that aside, my point is this - it should;not;take you 5 days or more to provide any information, when some of us are paying players, any fix should;not;take 5 days to implement in the first place, and not telling us anything about what\'s happening/what caused the problem is just shoddy customer service in the first place. Allowing people to continue to pay money for something that (based on the frequency of data load errors) is two or three mistimed table locks away from a total meltdown is borderline negligent.
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 antoniosteve99 Last edit in 2015-2-17 05:13:33

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parry3845
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 Author| Post time 2015-2-17 06:24:15 | Show all posts

CSA glory


Reply 2# antoniosteve99
        Well said .....whom knows buts it is bullsh*t .......i want my csa glory or a full refund what i have spent on this game

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 parry3845 Last edit in 2015-2-17 06:24:15

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xdane
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Post time 2015-2-17 07:04:45 | Show all posts

CSA glory

Reply 3# parry3845

        Rest assured that your glory along with your CSA points will be rolled back soon. Please bear with us for a while.

        Thanks.
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 xdane Last edit in 2015-2-17 07:04:45

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 Author| Post time 2015-2-25 00:16:01 | Show all posts

CSA glory


Reply 4# xdane s70
        how long is a while just about 2 weeks and still resetting in csa; and still no glory points

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 parry3845 Last edit in 2015-2-25 00:16:01

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padrinoo
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Post time 2015-2-25 00:29:33 | Show all posts

CSA glory


        just tell me xdane why the heck are u defending them? if ur a guide u just have to say it once okay...
        u just dont know... its insane that we are not gettin any info about all this mess from jelly or any dev himself..

        we are paying a lot to this game

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 padrinoo Last edit in 2015-2-25 00:29:33

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~ alexia ~
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Post time 2015-2-25 02:35:28 | Show all posts

CSA glory

Reply 4# xdane s70
        another 30k glory lost with reset on login.....

        that s a lot to bear until Dev come back from holidays

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 ~ alexia ~ Last edit in 2015-2-25 02:35:28

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 Author| Post time 2015-2-25 23:51:05 | Show all posts

CSA glory

Reply 4# xdane s70
        and another day of broken csa glory points it coming on 2 weeks like really;

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 parry3845 Last edit in 2015-2-25 23:51:05

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randy knox
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Post time 2015-2-26 01:49:21 | Show all posts

CSA glory


        You gotta be kidding me ...;; Things are continuing to get worse and worse ... not better at all.; My glory just reset back to 0 again this morning.; Now to date I am missing 176,000 glory that I should have
        Well not 0 but 100

        GTA - 0038;; Vasarious
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 randy knox Last edit in 2015-2-26 01:49:21

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