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Being ignored by support makes this game questionable

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gemna
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Post time 2015-2-17 05:39:16 | Show all posts |Read mode
Being ignored by support makes this game questio Reply:25| View:810


           
  •                                         Recharge on Diamonds08:4415/02/2015                
                                            Did a recharge on diamonds and still didn\'t receive them but it went ahead and charged my account this one has not been received Item Title:        Facebook Credits Invoice ID: P734985719948541 Date:        Feb 14, 2015 Time:        15:15:52 PST Status:        Completed;               

           
  •                                         Where this one had Item Title:        Facebook Credits Invoice ID:        P734985726615207 Date:        Feb 14, 2015 Time:        15:23:14 PST Status:        Completed               

           
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  •                                         Zoe Reply10:3715/02/2015                

           
  •                                         Hello. Could you please tell us the payment ID of this recharge? You can get your payment ID on your Facebook from Settings on your Facebook, and then Payments, Purchase History. You can get the payment ID there. We\'ll track your recharge through this. Thank you for your cooperation.               

           
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  •                                         Recharge on Diamonds11:0515/02/2015                
                                            Payment ID        734985719948541 $40;               

           
  •                                         Payment ID        734985726615207 $40 one of those 2 were not received;               

           
  •                                         Payment ID        706176442829470 $20 received;went ahead and got this one so that i would meet the 9999 total recharge for the Valentines Recharge hot event                

           
  •                                         Payment ID 718348991612211 $10 received;               

           
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  •                                         Recharge on Diamonds13:0915/02/2015                
                                            Now that the Valentines event has started it says i only have recharged 9000 instead of 11000               

           
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  •                                         Recharge on Diamonds08:2916/02/2015                
                                            I have given you all the information that you needed and without a response back. I had collected from the Valentines recharge Hot event 2000 diamonds instead of the 5000 in which i had payed for and now is also hindering me from getting to the 80,000 points in the House of Cards event which I am short by 3000 points by not receiving first the 4k diamonds or the 3k difference from the 4999 recharge to 9999 recharge total on the 14th. Just to top it off by not being able to spend the total of 10k diamonds in the Collection of Spades event. So some sort of response or compensation would appreciated               

           
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  •                                         Recharge on Diamonds14:0416/02/2015                
                                            So in all for the record on the 15th Joker(L) and joker(S)in Master of Poker -- Ace of Spades and Lvl. 20 Hero Mark in Collection of Spades -- 3000 diamonds from Valentine\'s Recharge -- 8 random Mystery Cards -- all because the 4000 diamonds that I had payed for on the 14th had not been received. And yet again on the 16th for the Valentine\'s Recharge 3000 diamonds               

           
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  •                                         I provide them with all the information that they needed the first time yet to get asked for it again in a different form just to be ignored;               

 gemna Last edit in 2015-2-17 05:39:16

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dracotheheavym...
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Post time 2015-2-17 05:54:19 | Show all posts

Being ignored by support makes this game questionable

they only care about the $$ income, your satisfaction with the game is not even a consideration....
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 dracotheheavym... Last edit in 2015-2-17 05:54:19

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 Author| Post time 2015-2-17 06:02:03 | Show all posts

Being ignored by support makes this game questionable

Their income is generated by satisfying customers that pay their wages. All im am asking for is what has already been paid for
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 gemna Last edit in 2015-2-17 06:02:03

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savioursoul
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Post time 2015-2-17 10:40:32 | Show all posts

Being ignored by support makes this game questionable

http://community.gtarcade.com/post/41204/

Please read this post and follow instructions, respond here with the requested information and you will be assisted asap.
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 savioursoul Last edit in 2015-2-17 10:40:32

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 Author| Post time 2015-2-17 12:01:59 | Show all posts

Being ignored by support makes this game questionable

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 gemna Last edit in 2015-2-17 12:01:59

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gemna
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 Author| Post time 2015-2-17 12:02:37 | Show all posts

Being ignored by support makes this game questionable

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 gemna Last edit in 2015-2-17 12:02:37

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 Author| Post time 2015-2-17 12:03:39 | Show all posts

Being ignored by support makes this game questionable


        I had filed a Dispute with Facebook after waiting 2 days hence why they are pending

       
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 gemna Last edit in 2015-2-17 12:03:39

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 Author| Post time 2015-2-17 12:06:33 | Show all posts

Being ignored by support makes this game questionable

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 gemna Last edit in 2015-2-17 12:06:33

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 Author| Post time 2015-2-17 12:07:05 | Show all posts

Being ignored by support makes this game questionable

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 gemna Last edit in 2015-2-17 12:07:05

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 Author| Post time 2015-2-17 12:07:39 | Show all posts

Being ignored by support makes this game questionable

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 gemna Last edit in 2015-2-17 12:07:39

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