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My Gtarcade acct has been hacked please look into ASAP

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moirae
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Post time 2015-2-19 05:30:04 | Show all posts |Read mode
My Gtarcade acct has been hacked please look int Reply:14| View:898

        Dear Dev\'s

        Please look into my acct with Gtarcade, my acct has been hacked, too many wierd things are going on with my acct. I get the pop up screen that someone else in logged in, and this happens to all my 3 character on this acct. Also I will type thing in Wchat, A chat, or pm/mail messages that are not correctly being typed or being recieved, also when it come to collect reward in areas of the game, it says I have already collected them, when I haven\'t, the list of things going on with my acct is too long to list, pls look into this ASAP. Item are disappearing from stash and bag, my variation dust is being spent, it goes on and on.

        PS I have changed my password and yet this is still going on, I will log out of game, and I find it is always loggin

        ADDED: now I am not able to post this, grrrrr

S192 and S172
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 moirae Last edit in 2015-2-19 05:30:04

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 Author| Post time 2015-2-19 05:55:25 | Show all posts

My Gtarcade acct has been hacked please look into ASAP

        Also when ever I load the game, I main city screen I am the only char showing up, it has nothing do with show or not showing other players, all this weird things going on my acct and character are getting very annoying. please looking into this ASAP

        Thank you
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 moirae Last edit in 2015-2-19 05:55:25

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Post time 2015-2-19 07:49:22 | Show all posts

My Gtarcade acct has been hacked please look into ASAP

        From what i can read, it\'s more a connection issue than anything else.

        Single character in City when logging in definitely is a connection related issue, same can go with the message saying you logged in from somewhere else.

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 _pat Last edit in 2015-2-19 07:49:22

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Post time 2015-2-19 10:01:44 | Show all posts

My Gtarcade acct has been hacked please look into ASAP

        @vampyre

        It seems your connection is going haywire since you are getting difficulties on posting here in forums. I would suggest you to use another internet connection available in your area and test the waters first.;

        Please let us know if this works for you.

        Thanks.
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 xdane Last edit in 2015-2-19 10:01:44

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 Author| Post time 2015-2-20 06:44:16 | Show all posts

My Gtarcade acct has been hacked please look into ASAP

        Hi I have taken the computer to a professional computer tech and had it looked over, after all the tech fixes I am still having these issue so it\'s not my computer, I also contacted my internet provide redid the internet, still having issue.

        example: my BR changes on it\'s own, without me doing anything, it will go up, then it will drop...weird stuff here pls fix.

        Thanks for ur responses

        Vampyre
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 moirae Last edit in 2015-2-20 06:44:16

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 Author| Post time 2015-2-23 18:06:20 | Show all posts

My Gtarcade acct has been hacked please look into ASAP

        I am very concerned about my acct,
        My char on S192, IGN Duncan, is not getting alliance daily reward, I have only received it 2x, since taking the Cargill city.; Today at 0:00 hrs (reset) I did not get reward for alliance Cargill city, the little icon of trunk is not showing that I need to collect the reward. pls seriously look it to this. it is currently 1:41 am my time.

        Here is a screen shot, u will notice the server time, I\'ve been trying to get the reward since reset, I have refreshed, logged off, logged back in. and still I am unable to get the reward.

        Please Dev\'s look into this ASAP, thanks very much

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 moirae Last edit in 2015-2-23 18:06:20

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Post time 2015-2-24 08:33:45 | Show all posts

My Gtarcade acct has been hacked please look into ASAP

        I think that you only get 2 chests for Cargill, as it\'s 1 reward chest per day for that round of the Alliance War.; After Cargill, there\'s a 48 hour cooldown, which is how long you can collect chests (2 days).


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 aryldi Last edit in 2015-2-24 08:33:45

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Post time 2015-2-25 14:00:14 | Show all posts

My Gtarcade acct has been hacked please look into ASAP

Reply 5# vampyre

        Hi vampyre,

        May I ask the status of your other concerns? Are you still experiencing item loss every now and then?

        Thanks.
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 xdane Last edit in 2015-2-25 14:00:14

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 Author| Post time 2015-2-26 04:32:28 | Show all posts

My Gtarcade acct has been hacked please look into ASAP


        Hi and yes I am experience items lost, it\'s gettting very frustrating, I will have so much silver, wisdom, items in stash and bag, I would go to bed, in the morning gone, it at a point I have to write everything about my characters on different servers to document what I have and what I lose overnight. so annoying it\'s making me mad. I work hard on my characters. I have given up on one, and have considered it a lose cause. Also my Experience lvl will be at a certain %, and for some mysterious reason it lvl\'s me up without me doing a thing. like sleeping. and my BR jumps constantly all over the place, like someone is upgrading stuff in the back ground, then removing things,dropping my BR, in a matter of 2 mins. I really need u guys to look into my acct and all it characters to see what on earth is going with them. Also keep an eye on IP addresses/ local of loggin and logg off. I only play game from my home no where else. so if someone has hacked my acct, that info would be different, than mine.

        I just posted this, I do feel this is a bug, but I am posting here so u see that I am doing my part and diligence at my end of things, and its starting to cost me a lot of money just to play a game.


        Hi DEV\'s me again, I am so annoyed by all these bugs and issues in the game pls fix. so here is another bug I am dealing with.

        Players showing item in Alliance Chat, I am unable to view/see the item.; I put my curser over the shown item link in chat, click and nothing happens period. please fix this on my acct thks.

        things I have done, tried, paid to have done.
        Paid computer tech to fix computer (OS, Browser)
        Paid computer tech to install more than 1 Browser, (Chrome, IE, Fire Fox)
        Paid computer Tech to fix all flash and java
        Paid computer Tech to fix video adaptor
        Paid computer tech to install on different computers (widows 7 - 8, linux)
        Paid computer tech to remove all virus and malware
        Paid computer tech to update all systems to date

I tried every thing to get my acct and game working. Please now it ur turn to do ur part and fix my accts. all of them cause ALL of them are affected and it not on my end. thanks very much, I would appreciate it.
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 moirae Last edit in 2015-2-26 04:32:28

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 Author| Post time 2015-2-26 04:37:48 | Show all posts

My Gtarcade acct has been hacked please look into ASAP

I have also taken router and replace router, and fixed my firewall server, and contacted the internet provide totally redid my internet.
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 moirae Last edit in 2015-2-26 04:37:48

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