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Vip cancelling

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sidsel horvei
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Post time 2015-2-20 17:05:37 | Show all posts |Read mode
Vip cancelling Reply:8| View:346
        Ticket id 145198 and ticket id 145196 about cancelling vip on servers Alexander and Seere, gtarcade. Tickets submitted feb 15., with the auto response of 2 business days. It is now 5 business days, and the tickets are still pending. Please at least get this cancelled before I\'m charged next month!
        Also, it would be wonderful if there was a way to STOP such transactions myself! A game is an opt-in thing, and I have not signed any agreement that I must stay with you for such and such time, so it really should NOT be dependent on your work schedule to be able to decide whether to pay or not! It should be as simple as pushing a button that says CANCEL VIP. Or even, that cancelling was the default and the button says CONTINUE subscribing.
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 sidsel horvei Last edit in 2015-2-20 17:05:37

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moonlighty
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Post time 2015-2-20 22:22:15 | Show all posts

Vip cancelling

Dear Player, I´ll make report for you if you give me server numbers of the ones you want to be cancelled. As for the tickets please read this http://community.gtarcade.com/post/41204/ and you´ll know why you didn´t  get any reply at ticket support.
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 moonlighty Last edit in 2015-2-20 22:22:15

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sidsel horvei
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 Author| Post time 2015-2-22 06:56:44 | Show all posts

Vip cancelling

        Server numbers: Alexander 674
        Seere 431

        Both characters are called ShootingStar.

        And there really should be a simpler way of cancelling payment...
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 sidsel horvei Last edit in 2015-2-22 06:56:44

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sidsel horvei
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 Author| Post time 2015-3-11 17:52:35 | Show all posts

Vip cancelling

These are still not cancelled, after almost a month. Please fix this before I\'m charged again on the 13. march. I do NOT appreciate companies taking my money without my consent.
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 sidsel horvei Last edit in 2015-3-11 17:52:35

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 Author| Post time 2015-3-18 01:28:20 | Show all posts

Vip cancelling

        I have been charged for VIP again, despite my requests for cancelling.

        Fix.
        Now.

        If anyone is even reading these messages.
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 sidsel horvei Last edit in 2015-3-18 01:28:20

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moonlighty
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Post time 2015-3-18 01:34:56 | Show all posts

Vip cancelling

Dear Player, I will make report for your characters on S674 and S431 so their VIP will be cancelled.
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 moonlighty Last edit in 2015-3-18 01:34:56

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moonlighty
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Post time 2015-3-20 00:33:49 | Show all posts

Vip cancelling

Dear Player, your VIPs were cancelled on both accounts you reported.
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 moonlighty Last edit in 2015-3-20 00:33:49

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 Author| Post time 2015-3-24 17:17:46 | Show all posts

Vip cancelling

Thankyou
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 sidsel horvei Last edit in 2015-3-24 17:17:46

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