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recharge payment using cellphone load via BOKU payment

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romer
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Post time 2015-2-21 17:30:11 | Show all posts |Read mode
recharge payment using cellphone load via BOKU p Reply:8| View:1688
Hi, I would like to appeal from this Management I have recharge 1, 000 and it has confirmation saying  Boku: Thanks! Your purchase from Facebook for PHP1,000.00 is complete. Can you pls. tell me why i didn\'t received my diamonds? from that confirmation i\'m sure and truthfully stated here i recharge that certain amount. When i submit ticket in support they ask me for payment history. So another problem is i didn\'t see that purchase in my payment history but 1 thing for sure i have notified that my transaction is complete via a text message. So how can i get my recharge?;

 romer Last edit in 2015-2-21 17:30:11

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moonlighty
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Post time 2015-2-21 17:57:25 | Show all posts

recharge payment using cellphone load via BOKU payment

Dear Player, please tell me your IGN (in game name), server (your server number) platform also (GTArcade or fb etc.) and transaction ID. http://community.gtarcade.com/post/46102/ this is guide for how to find Transaction ID.
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 moonlighty Last edit in 2015-2-21 17:57:25

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 Author| Post time 2015-2-21 20:13:40 | Show all posts

recharge payment using cellphone load via BOKU payment

Reply 1# moonlighty
        my IGN: ROMER
        Server: Ivrund (S77)-HKT now UA8
        PLATFORM: facebook
        I recharge via cellphone load so i have here an attachment of payment
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 romer Last edit in 2015-2-21 20:13:40

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 Author| Post time 2015-2-21 20:17:04 | Show all posts

recharge payment using cellphone load via BOKU payment

I\'m wondering BOKUPAY successfully charge me 1000 but when i look on my account i didn\'t receive any diamonds. This is so serious thing. 1k is already a big amount and it\'s not a joke to recharge this certain amount. pls. help me. i need this to be resolved asap. I follow up tickets regarding this matter but then same reply.
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 romer Last edit in 2015-2-21 20:17:04

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 Author| Post time 2015-2-21 20:21:06 | Show all posts

recharge payment using cellphone load via BOKU payment

All i have is a text message of BOKUPAY for successful transaction. i hope that message is an evidence of my payment. i don\'t know what happened to facebook but i\'m sure i recharge and BOKUPAY gets my 1000. My Facebook payment, i don\'t know where my payment goes. but it appears no history of payment today. maybe when i recharge an error occur. All I want is to receive my diamonds and to collect a reward in THE PRECIOUS event
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 romer Last edit in 2015-2-21 20:21:06

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 Author| Post time 2015-2-21 20:34:20 | Show all posts

recharge payment using cellphone load via BOKU payment

        Here\'s my steps of recharging

        ;STEP 1

        STEP 2

       

        STEP 3

        Step 4
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 romer Last edit in 2015-2-21 20:34:20

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 Author| Post time 2015-2-26 15:32:10 | Show all posts

recharge payment using cellphone load via BOKU payment

I have already given my proof but it seems no one cares from this forum
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 romer Last edit in 2015-2-26 15:32:10

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Post time 2015-2-26 22:21:01 | Show all posts

recharge payment using cellphone load via BOKU payment

umm, they need transaction id.
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 neolitz1230 Last edit in 2015-2-26 22:21:01

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