Account suspended

toshi.kidz@gmail.com · Post time 2017-5-25 00:45:47

hi sir can i ask why my account being suspended? id 67880074
server hkt40
i also check at banned list no my nme there... also send my ticket
please check what hppen?
thank u for respond

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lexshad289 · Post time 2017-5-25 00:53:13

Dear player,

Our ban list is being updated at the money that's the why your ID might not be on it. Sorry for the inconvenience.

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toshi.kidz@gmail.com · Post time 2017-5-25 00:56:39

so what that mean sir? can i log in my account again?
thank u

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lexshad289 · Post time 2017-5-25 01:00:58

Dear player,

not really, if you account is suspended you wont be able to log on again, it means you broke our fair play policy. If you think it was an unfair decision you can send a ticket with proof/receipt of you payment to our suport team!

Best regards, Lexshad.

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toshi.kidz@gmail.com · Post time 2017-5-25 01:07:12

reiceipt that i have been done for rechaege? honestly i not have complete receipt only few of my last recharge so its okay?
and where inhave to send my receipt? thx

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toshi.kidz@gmail.com · Post time 2017-5-25 13:48:14

can any moderator help?

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