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Possible ban for asking for putting a payment in dispute?

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gemna
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Post time 2015-2-24 08:51:23 | Show all posts |Read mode
Possible ban for asking for putting a payment in Reply:24| View:1082

        Got a system mail about diamonds that i had not received and put on dispute on the payment to get items that i had already paid for back during the Valentine\'s Day Recharge http://community.gtarcade.com/post/54043/


        Mail is as followed
        ----------------------------------------------------------------------------------
        ; ; Hello:

        We\'ve got it that you just applied for chargebacks, and we feel quite sorry about that. Could you tell us why did you apply for chargebacks? We understand that you filed chargeback requests maybe because we didn\'t do good job on our game quality or customer service. Please be ensured that we\'re doing out best to improve outselves.

        But you need to understand that since your chargeback is completed, and you have already used the diamonds you bought from the recharges, we suggest that you can cancel the chargebacks, or better recharge again, or you can choose to remit the chargeback sum to our corporation account. We understand that this is quite unacceptable to you, but we would like you to understand that since your chargebacks are complete, while you have also used the diamonds, which can be seen as cheating, and such accounts must be banned for a certain period. Also this has violated the fairness of trades. So we hope you can consider about what we have expressed here. And if you accept and have chosen either of them, please do inform us. Thank you for your understanding! We hope you can always enjoy the game!

        Our corporation account information:
        OSA755921251232802
        USD
        China Merchants Bank
        CMBCCNBS
       
If you have questions about this, please contact us here: payment@gtacade.com, or jiayz@uuzu.com. And please also attach your mail with your account information, like character name and server number.
        --------------------------------------------------------------

        So now i have to pay again for diamonds that i did not receive or get banned?

 gemna Last edit in 2015-2-24 08:51:23

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savioursoul
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Post time 2015-2-24 11:52:27 | Show all posts

Possible ban for asking for putting a payment in dispute?

OMG I can\'t believe your post was ignored for a full week, I will bring this up in our next meeting, that\'s egregious.  As for your thread I updated it with all of your information you provided in your other thread.  As soon as i see a super mod I will give them your details personally.  I\'m sorry for the delay in your issue.
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 savioursoul Last edit in 2015-2-24 11:52:27

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gemna
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 Author| Post time 2015-2-24 12:13:43 | Show all posts

Possible ban for asking for putting a payment in dispute?

I had sent a mail/message to sword of courage to look into this situation hopeful him or her can get it resolved
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 gemna Last edit in 2015-2-24 12:13:43

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savioursoul
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Post time 2015-2-24 12:54:48 | Show all posts

Possible ban for asking for putting a payment in dispute?

Reply 2# gemna
Again sorry for your post being skipped for so long.  I will still try to get it attention asap.
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 savioursoul Last edit in 2015-2-24 12:54:48

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gemna
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 Author| Post time 2015-2-25 09:49:41 | Show all posts

Possible ban for asking for putting a payment in dispute?

Since savioursoul\'s post there has been no contact to this time
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 gemna Last edit in 2015-2-25 09:49:41

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 Author| Post time 2015-2-26 08:27:14 | Show all posts

Possible ban for asking for putting a payment in dispute?

No new updates
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 gemna Last edit in 2015-2-26 08:27:14

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cescolini67
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Post time 2015-2-26 08:29:40 | Show all posts

Possible ban for asking for putting a payment in dispute?

???
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 cescolini67 Last edit in 2015-2-26 08:29:40

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 Author| Post time 2015-2-27 08:37:48 | Show all posts

Possible ban for asking for putting a payment in dispute?

No luck still from Super moderator even after send personal message or reply from other moderators
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 gemna Last edit in 2015-2-27 08:37:48

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gemna
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 Author| Post time 2015-2-28 09:19:22 | Show all posts

Possible ban for asking for putting a payment in dispute?

          ;;;; OMG I can\'t believe your post was ignored for a full week, I will bring this up in our next meeting, that\'s egregious. ;As for your thread I updated it with all of your information you provided in your other thread. ;As soon as i see a super mod I will give them your details personally. ;I\'m sorry for the delay in your issue.; ;;; savioursoul posted on 2015-02-23 22:52:27;;;;
;Seems to be the running joke here. Almost another week on this post and yet nothing from the other still. I dont think many of the other moderators had listened if there was a meeting at all
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 gemna Last edit in 2015-2-28 09:19:22

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donnie northru...
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Post time 2015-2-28 09:43:14 | Show all posts

Possible ban for asking for putting a payment in dispute?

this game is a complete FAIL!!!
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 donnie northru... Last edit in 2015-2-28 09:43:14

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