Double diamonds on first recharge?

ajonturk

Hi, so um I bought $20 worth of diamonds (2000 diamonds) a while back and it said double diamond on first recharge so I thought I got 4000. Turns out I didn't. This came to my attention when I went into first recharge reward and it said on noble Sinnor 2000/4000. Also in the recharge shop it says double diamonds on first recharge on everything besides the $20 one. But still I only got 2000 not 4000 just wanted to know if it was a glitch or if there was someplace where I could claim it? Thanks for your time and help!

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ajonturk

Oh ya I forgot to add my charecter info cause usally all support threads need them. Name: Sparklyface ID:34952064 VIP:4 server: EST-827. Sorry.

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lexshad289

Dear Player,

If you find suspicious actions, please report it and provide specific information via the in-game support system(Game->Setting->Support) so that we can investigate it.
Follow the image below if you have any difficulties finding our In-Game Support.


Describe your problem briefly and include following information about player under suspicion:
1. Character name.
2. Server ID.
3. Screenshots as proof.

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ajonturk

I don't know how to paste screenshots on support so I am going to post them here.

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