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dragon souls won't load

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abxzi-5wqflpig...
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Post time 2017-5-25 09:02:26 | Show all posts |Read mode
dragon souls won't load Reply:5| View:207
hi there, i am having an issue loading the dragon souls area. it has been many months. i have written support tickets via the game but no reply so i am hoping someone can fix this issue for me through here please.

server - ua204 (Henry1185)
account - 627667554038192
name - megaman


i have tried different browsers and cleared cache. still does not work. any help would be appreciated.


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 abxzi-5wqflpig... Last edit in 2017-5-25 09:02:26

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meadowsweetfm
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Post time 2017-5-25 10:03:21 | Show all posts
Hi! we can def get a report going for you. Would you be able to provide a screen shot of what is happening when you try to load this feature?
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 meadowsweetfm Last edit in 2017-5-25 10:03:21

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abxzi-5wqflpig...
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 Author| Post time 2017-5-26 20:32:52 | Show all posts


here is a screenshot of exactly what happens in both google browser and explorer edge.

it also freezes the game so am forced to refresh the browser.

the platform i use is facebook.


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 abxzi-5wqflpig... Last edit in 2017-5-26 20:32:52

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antifreezeunde...
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Post time 2017-5-26 22:02:08 | Show all posts
Best is to open and let it freeze, and let say wait for 5 to 30 mins, if still frozen then refresh. It need to load up all the souls you got, and if it freezes, means you got lots of them.
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 antifreezeunde... Last edit in 2017-5-26 22:02:08

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redsneakers
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Post time 2017-5-26 22:05:38 | Show all posts
Thank you for the screenshot. Reported the issue. For future note, please devour the dragonsouls once a week to avoid this to happen again
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 redsneakers Last edit in 2017-5-26 22:05:38

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 Author| Post time 2017-5-27 11:02:19 | Show all posts
ok thanks for that redsneakers. hopefully I can get in there soon and devour
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 abxzi-5wqflpig... Last edit in 2017-5-27 11:02:19

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