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RECHARGE OVERCHARGE/Disappearing items

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rascachu
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Post time 2015-2-27 04:07:30 | Show all posts |Read mode
RECHARGE OVERCHARGE/Disappearing items Reply:12| View:537
HAS ANYONE ELSE RECHARGED THEIR DIAMONDS ONLY TO FIND THE SERVER SHUTS DOWN THE RELOADS AUTOMATICALLY, THEN LO & BEHOLD YOU HAVE YOUR DIAMONDS........BUT YOU ONLY HAVE $20 WORTH OF DIAMONDS BUT YOUR BANK HAS BEEN CHARGED FOR TWO (2) $20 TRANSACTIONS!!!;;; I AM ON DISABILITY AND AM ON A VERY STRICT BUDGET.;;THIS EXTRA $20 CHARGE WILL MEAN THAT I WON\'T BE ABLE TO BUY FOOD FOR MYSELF FOR FIVE (5) DAYS!!!;; THIS IS NOT THE FIRST TIME THIS HAS HAPPENED EITHER.; WHEN I FIRST JOINED UP, ONE FEBRUARY 13TH, I PURCHASED $3 WORTH OF DIAMONDS AND BOUGHT A STALLION SOUL AND A DRAGON EGG, THE SERVER SHUT DOWN AS MY TRANSACTION WAS COMPLETING.; THE DIAMONDS WERE GONE AND SO WERE MY MOUNT SOUL AND THE DRAGON EGG.; GT ARCADE HAS NEVER; NEVER NEVER ANSWERED MY TROUBLE TICKET!!!

 rascachu Last edit in 2015-2-27 04:07:30

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neolitz1230
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Post time 2015-2-27 20:13:31 | Show all posts

RECHARGE OVERCHARGE/Disappearing items

        hmm,
        first of all, post in support.
        2nd, provide IGN, Server, and TRANSACTION ID

        if you do all the above, i\'m pretty sure mod will help
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 neolitz1230 Last edit in 2015-2-27 20:13:31

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rascachu
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 Author| Post time 2015-9-14 02:31:12 | Show all posts

RECHARGE OVERCHARGE/Disappearing items

No - they never answered my trouble ticket - It\'s still pending
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 rascachu Last edit in 2015-9-14 02:31:12

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revelation
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Post time 2015-9-14 02:44:57 | Show all posts

RECHARGE OVERCHARGE/Disappearing items

you realize the ticket system is useless?;;just post in support section of forum like what neo said...;
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 revelation Last edit in 2015-9-14 02:44:57

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condemner311
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Post time 2015-9-14 03:15:04 | Show all posts

RECHARGE OVERCHARGE/Disappearing items

        if you had such a bad experience the first time why would you recharge again?

        But as others have stated post in the support section i have had 2 issues over the last year and both times i posted there with the correct information it has been resolved.
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 condemner311 Last edit in 2015-9-14 03:15:04

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frskn97
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Post time 2015-9-14 03:25:55 | Show all posts

RECHARGE OVERCHARGE/Disappearing items

thats why u donate from world pay i got over 100 euro losed from this payment method i am donate only with skrill in r2 platform there is no skrill and sometimes i am got failed transaction and lost my money ;
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 frskn97 Last edit in 2015-9-14 03:25:55

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frskn97
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Post time 2015-9-14 03:26:47 | Show all posts

RECHARGE OVERCHARGE/Disappearing items

would be better if developers put a new payment methid like Pay with Skrill ;
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 frskn97 Last edit in 2015-9-14 03:26:47

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ros tor
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Post time 2015-9-14 03:37:21 | Show all posts

RECHARGE OVERCHARGE/Disappearing items

u dont have money for food but u still recharging? u sick
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 ros tor Last edit in 2015-9-14 03:37:21

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quagsire96
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Post time 2015-9-14 03:46:55 | Show all posts

RECHARGE OVERCHARGE/Disappearing items

I\'m sorry to hear that Rascachu. I hope you find help but like what they said i\'d rather post my problem is support threads so that way support can see my discussion.
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 quagsire96 Last edit in 2015-9-14 03:46:55

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sylvanas
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Post time 2015-9-14 04:11:19 | Show all posts

RECHARGE OVERCHARGE/Disappearing items

Post in the support section and do what neo said, the ticket system is a separate system from the support here in forums... and you might wanna prioritize food or something..
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 sylvanas Last edit in 2015-9-14 04:11:19

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