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Incorrect Guild name on Battle Royal Ranking

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tefuya
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Post time 2017-5-25 15:36:16 | Show all posts |Read mode
Incorrect Guild name on Battle Royal Ranking Reply:4| View:246
The information on our battle royal is wrong. Please fix this before the event is over and we do not get the rewards that we deserve. My in game name is Tefuya id 97781804; name of the guild is Asgard on S1746 (Est-719). The attached screenshots should help aid you in fixing this situation properly, hopefully before the end of the event.
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 tefuya Last edit in 2017-5-25 15:36:16

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sieg wharheit
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Post time 2017-5-25 16:16:01 | Show all posts
Dear player, we are sorry you are experiencing this issue. We have already contacted our support team to solve the problem.
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 sieg wharheit Last edit in 2017-5-25 16:16:01

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sieg wharheit
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Post time 2017-5-25 16:38:06 | Show all posts
Dear player, those informations were wrong from the beginning of the event or just lately ?
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  • I just noticed when it the day I put this post. I did not look at the guild's level earlier.
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    2017-5-26 15:28  Reply

 sieg wharheit Last edit in 2017-5-25 16:38:06

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timhenrys25
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Post time 2017-5-26 00:05:25 | Show all posts
Same incorrect guild name we are named how high in 10 vs 10 battle but our guild name is NatusVincere been this way from the beginning  of batteling royal
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 timhenrys25 Last edit in 2017-5-26 00:05:25

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sieg wharheit
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Post time 2017-5-28 12:45:26 | Show all posts
Dear player, even if you don't see your guild name, the rankings will take into consideration your current points.
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 sieg wharheit Last edit in 2017-5-28 12:45:26

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