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Precious recharge failure.

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demorcan
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Post time 2015-3-3 13:23:12 | Show all posts |Read mode
Precious recharge failure. Reply:9| View:725
        IGN: DeMorcan
        Server:;S40

        Cannot recharge. ;This was reported 2/27. ;the reply was Dear Player: Sorry for the inconvenience, please try other payment method, have a good time. I have a ;completely new card now which gave the result pictured below.

       

        3 cards give the same result now. ;1 was the one I used previously to the worldplay and did work there.

        Thank you for any help.







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 demorcan Last edit in 2015-3-3 13:23:12

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feather_of_sun
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Post time 2015-3-3 15:29:53 | Show all posts

Precious recharge failure.

        Tried to bring you to developer attention already.

        Their answer is choose another method
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 feather_of_sun Last edit in 2015-3-3 15:29:53

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isengardz
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Post time 2015-3-3 17:54:16 | Show all posts

Precious recharge failure.


        I just recharged 20$ for 2000 diamonds because The Precious event was on... It did not trigger and did not give me my bonus 2000 diamonds, please help me and fix this. I refreshed many times and even recharged again to be sure, still nothing... I tried submitting a Ticket several times, it doesn\'t show in my Ticket History...;
       
       
       

        Any help would be appreciated, because i did get my diamonds, just not the ones from The Precious event and it\'s the first time it happens to me. Thank you!
        Rizla  from server Carina(S369)-PST
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 isengardz Last edit in 2015-3-3 17:54:16

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demorcan
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 Author| Post time 2015-3-4 03:06:15 | Show all posts

Precious recharge failure.

I have tried different cards. ;I will not use the card to buy something else that will then cost more. ;That makes no sense. ;;
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 demorcan Last edit in 2015-3-4 03:06:15

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jonihinkle2
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Post time 2015-3-4 03:32:55 | Show all posts

Precious recharge failure.

        I recharged 10.00 and did\'nt get diamonds but money was taking off My card.;
        fireball s135
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 jonihinkle2 Last edit in 2015-3-4 03:32:55

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lomba
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Post time 2015-3-4 03:50:23 | Show all posts

Precious recharge failure.

Maybe this is stupid question, do you have also 200 Tidal Pool points?
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 lomba Last edit in 2015-3-4 03:50:23

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monkeypaw
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Post time 2015-3-4 04:09:47 | Show all posts

Precious recharge failure.

        Gotta get the tidal pool points to get the reward, I\'ve overlooked that before too

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 monkeypaw Last edit in 2015-3-4 04:09:47

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stargazer2807
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Post time 2015-3-4 04:58:05 | Show all posts

Precious recharge failure.

        I\'ve tried to recharge 4 times already and nothing happens for me either. Always a failed payment and it\'s getting really irritating. There\'s only one payment method that I\'ve ever used and I\'ve never had this problem before. I dn\'t use the other ones that they have available. I\'ve noticed several threads now describing this problem. Is it going to get fixed? Or is the answer always going to be to \'try a different payment method?\' If this problem continues I don\'t see myself playing this game much longer.
        ;
        IGN: Twilight
        Server: shu(500)
        gtarcade
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 stargazer2807 Last edit in 2015-3-4 04:58:05

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socrates
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Post time 2015-3-4 09:41:59 | Show all posts

Precious recharge failure.

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 socrates Last edit in 2015-3-4 09:41:59

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