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Bought wrong imperial print

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novaruby26
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Post time 2015-3-3 16:17:55 | Show all posts |Read mode
Bought wrong imperial print Reply:4| View:394
Just went to the lucky coin shop and thought I needed the imperial mail print but actually needed the boots print. ;I have 2 imperial mail prints now in my inventory. ;Can someone please swap a mail print for a boots please for me. ;Would be a nice way to show some good customer service at this critical time; especially since I have chosen to continue to support LoA after all that has gone on. ; I recharged 300 today for the prints etc...and bought the wrong one as my memory failed me at that time. ;I would like to think I didnt waste my money because I had faith that if a mistake happens support will help me out in gratitude of MY support. ;;I am in EST server Thornwalls S101 Facebook platform. Galadriul is my IGN. ;Thanks alot.;

 novaruby26 Last edit in 2015-3-3 16:17:55

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neuro
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Post time 2015-3-3 19:15:29 | Show all posts

Bought wrong imperial print

        Dear novaruby

        I\'ve asked the devs about it and they refuse the request to exchange for another print. They also recommend you to keep the print for your other heroes. I\'m really sorry that there\'s nothing more that I could help beyond this point.

        Thanks for your support
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 neuro Last edit in 2015-3-3 19:15:29

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 Author| Post time 2015-3-3 19:22:12 | Show all posts

Bought wrong imperial print

sent u a message neuro...sigh.;
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 novaruby26 Last edit in 2015-3-3 19:22:12

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rodney_5690
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Post time 2015-7-11 16:00:22 | Show all posts

Bought wrong imperial print

        now that is a superior service from the Dev.

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 rodney_5690 Last edit in 2015-7-11 16:00:22

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