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FM announcement about recharge faills

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socrates
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Post time 2015-3-4 09:20:44 | Show all posts |Read mode
FM announcement about recharge faills Reply:36| View:2096

        I am sorry for the convenience and recharge issues. New request from staff. Please go to ticket system to report recharge issues. They may require certain information that we do not want to be available to others in the forums. For anyone who has an issue submitting a ticket. We we\'re to advice you to create a new account real quick just to be able to get into the ticket system. Again, we are sorry fr the problems you are having and Thank you for your cooperation.


        You may also want to try to email this person directly. He is a gta staff member who can deal with this directly.
        To avoid any further delay. Please have this information ready when emailing or submitting a ticket.




                                GTA Account                                                        Payment Method                                                        Recharge Time                                                        Paypal Transaction ID (If there is one)                                                        Last 4 digits of the C.C                                               
         jiayz@youzu.com jiayz@youzu.com
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 socrates Last edit in 2015-3-4 09:20:44

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socrates
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 Author| Post time 2015-3-4 10:18:33 | Show all posts

FM announcement about recharge faills

again
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 socrates Last edit in 2015-3-4 10:18:33

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donnie northru...
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Post time 2015-3-4 10:45:11 | Show all posts

FM announcement about recharge faills

ok so its been reported to a dev and you all say dont worry umm well im not worried im pissed off precious is going on and i still cant recharge !!!
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 donnie northru... Last edit in 2015-3-4 10:45:11

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rhapsodyja4eve...
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Post time 2015-3-4 10:51:12 | Show all posts

FM announcement about recharge faills

        Sorry the devs will have to fix it! They messed up the paiement system, they fix it. Somebody already stated it was not set right, it was set debit instead of CC
        Due to the recent events I do not beleive some will be interested to give info like CC to them
        The trust is gone
        BTW still did not received the diamonds own.
        P.S. Since when the ticket system work? They always used to ignore our tickets since the beginning
        P.S.S. Old saying: If it is not broke, do not fix it ;)
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 rhapsodyja4eve... Last edit in 2015-3-4 10:51:12

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glennjr7
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Post time 2015-3-4 11:25:15 | Show all posts

FM announcement about recharge faills

I did a ticket :0( I gave u all info .still don\'t work .
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 glennjr7 Last edit in 2015-3-4 11:25:15

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elc9652
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Post time 2015-3-4 13:03:01 | Show all posts

FM announcement about recharge faills


hmmm, amazing all of a sudden recharge is accepted, without going to submit ticket for recharge and no need for further action, guess I can say thank you
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 elc9652 Last edit in 2015-3-4 13:03:01

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feather_of_sun
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Post time 2015-3-4 13:39:14 | Show all posts

FM announcement about recharge faills

I will help bump this.
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 feather_of_sun Last edit in 2015-3-4 13:39:14

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feather_of_sun
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Post time 2015-3-4 13:39:36 | Show all posts

FM announcement about recharge faills

The staff said they are going to take care of recharge issues through support ticket line
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 feather_of_sun Last edit in 2015-3-4 13:39:36

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rhapsodyja4eve...
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Post time 2015-3-4 14:05:01 | Show all posts

FM announcement about recharge faills


          ;;;; The staff said they are going to take care of recharge issues through support ticket line ;;; feather_of_sun posted on 2015-03-04 00:39:36;;;;
TICKETS NEVER WORKED! So suddenly you think we will beleive you????
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 rhapsodyja4eve... Last edit in 2015-3-4 14:05:01

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monkeypaw
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Post time 2015-3-4 14:12:14 | Show all posts

FM announcement about recharge faills

I\'ve submitted several tickets and always get the same generic replies! I give you all the info that is asked for and still nothing. This games customer service is a joke, how about actually being able to instant message with a rep instead of waiting 12 hrs just to receive the same generic replies over and over again.
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 monkeypaw Last edit in 2015-3-4 14:12:14

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