cant receive essence in hell portal

kaiyaki

        i think its a bug or something i dont know
        whenever i do minions summoned by me in a team i get essence but when its others minions i dont receive the essence why?
        plz check the logs
        and give appropriate essences or compensation

Translate

xdane

        Hi akki,

        Can you leave your IGN and Server here?

        Thanks.

Translate

kaiyaki

        ign akki
        server s16 fantasia(united 4)

Translate

kaiyaki

        what happened xdane did u guys check the logs and reach the root of the problem

Translate

xdane

        Hi Akki,

        I\'ve forwarded your concern to our devs. Sorry I just got your IGN and server.;

        I\'ll make sure to have this escalated asap.

        Thanks.

Translate

kaiyaki

thnx

Translate

amir taiyebi

        Isn\'t this the same issue I had? Yet I don\'t see you (xdane) asking for a screenshot. Are different players getting different treatment according to your choosing?;

        I still have 6 orange essence missing since Tuesday. Please do something about this.

        IGN: KirigayaKazuto23
        S158-HKT

Translate

xdane

Reply 6# amir taiyebi

                        Actually Amir, I replied to your post last March 04, 2015 and I mentioned that I\'ve already forwarded your issue to the devs. HOWEVER, I particularly noted on that regard, if you want your issue to be expedited (take note of this word: EXPEDITE), a SCREENSHOT is a good start.                               
                                http://community.gtarcade.com/post/index/id/56468/?floor=10[color                               
                                Accusing us with favoritism or any kind will not help you resolve your issue.                               
                                Thanks.       

Translate

amir taiyebi

My bad then. Its just funny how you\'ll make sure to have this escalated asap without any screenshots but for mine you required screenshots for the matter to be expedited.;

Translate

amir taiyebi

        Anyways, I wasn\'t accusing you of favoritism. I was merely asking a question.

        Accusing you would be saying You\'re giving different players different treatment according to your choosing.

Translate