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hinakatsura
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Post time 2015-3-11 08:21:45 | Show all posts |Read mode
Recharge Failed Reply:8| View:1129
        I hope I am not the only one having this problem .;
        Have been trying to recharge in for almost more than 5 times .;
        Hope there\'s moderator or any superior that can help me out .
        Thank you for your concern .;
        IGN: HinaKatsura
        Server: Calypso (240) PST
        Platform: GTarcade
       
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 hinakatsura Last edit in 2015-3-11 08:21:45

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hinakatsura
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 Author| Post time 2015-3-11 08:23:48 | Show all posts

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        Solved .;
        Thank you for the blitz responds .;
        Send out my tickets earlier and working right after .;
        Thank you so much Keep the good work going ~
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 hinakatsura Last edit in 2015-3-11 08:23:48

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socrates
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Post time 2015-3-11 08:36:13 | Show all posts

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        Glad to hear your issue is resolved. Happy gaming.
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 socrates Last edit in 2015-3-11 08:36:13

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tinmae
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Post time 2015-3-12 20:55:20 | Show all posts

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IGN: tinmae
Server: SmurdunnCliffs(S55)-HKT

Can\'t recharge since Monday. T_________T
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 tinmae Last edit in 2015-3-12 20:55:20

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moonlighty
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Post time 2015-3-12 21:06:52 | Show all posts

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Reply 3# tinmae
I have reported your issue, please be patient.
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 moonlighty Last edit in 2015-3-12 21:06:52

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tinmae
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Post time 2015-3-14 23:03:06 | Show all posts

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Please fix it ASAP
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 tinmae Last edit in 2015-3-14 23:03:06

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leeloo dallas ...
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Post time 2015-3-15 03:23:27 | Show all posts

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        The problem appears to be only with payments via WorldPay which is the top 2 payment methods.
        Simple solution is do not use Worldpay. On the payment screen you see 4 choices (see attacked pic).
        Choose the 3rd from the top and that is PlaySpan / UltimatePay
        I\'ve never had a problem with them.
        Update - I was able to recharge via WorldPay so maybe it\'s fixed, but if you still have trouble, use other method.
       
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 leeloo dallas ... Last edit in 2015-3-15 03:23:27

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feather_of_sun
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Post time 2015-3-15 04:44:35 | Show all posts

Recharge Failed

GTA Super Moderator, Sword of Courage and customer support staff, Charles Wang ask that all recharge issues be dealt with through their online ticketing system for support.
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 feather_of_sun Last edit in 2015-3-15 04:44:35

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