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OMG!!! Whats wrong with ranks???!!!

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vym
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Post time 2017-5-27 00:27:22 | Show all posts |Read mode
OMG!!! Whats wrong with ranks???!!! Reply:14| View:388
Edited by vym@inbox.ru at 2017-5-27 00:39

My final tycoon ranks score was 418000 and it should be second place but it showerd me 4TH PLACE!!! And it goes to EVERY tycoon position!!! I just wasted 50000 gems FOR NOTHING!!! Thanks a bunch, GTA!
ANd yes, Im getting server I/O error when trying to upload screenshots!!!
http://imgur.com/a/sHT2p
http://imgur.com/a/pPH4i
http://imgur.com/a/4cp1n
http://imgur.com/a/Rfquw
http://imgur.com/a/Ea0Ep


 vym Last edit in 2017-5-27 00:27:22

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vym
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 Author| Post time 2017-5-27 00:37:28 | Show all posts
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 vym Last edit in 2017-5-27 00:37:28

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lexshad289
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Post time 2017-5-27 00:29:14 | Show all posts
Dear player,

I need more details to help you! What's your server and ID?

Best regards, Lexshad.
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 lexshad289 Last edit in 2017-5-27 00:29:14

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 Author| Post time 2017-5-27 00:54:49 | Show all posts
And I dont want gems or money refund! All I want is my REWARD I PAID FOR and I EARNED!
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 vym Last edit in 2017-5-27 00:54:49

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mesolen
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Post time 2017-5-27 01:13:10 | Show all posts
you need to wait for it to update.... lucky 400k won your realm... we still have 11 hours left and top 5 are 600k already
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  • Lucky to waste 50k gems and get 4th-12th places instead of 1st-2nd in every position? I dont think so. But lets wait for the results. I hope GTA will fix it.
    2017-5-27 01:23  Reply

 mesolen Last edit in 2017-5-27 01:13:10

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lexshad289
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Post time 2017-5-27 01:19:49 | Show all posts
Dear player,

I sent your issue to our team! We are working to fix it! Be patient please!

Best regards, Lexshad.
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 lexshad289 Last edit in 2017-5-27 01:19:49

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lexshad289
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Post time 2017-5-27 01:25:59 | Show all posts
Dear Player,

Could you also send a ticket to our ingame support please? Provide  specific information via the in-game support system(Game->Setting->Support) so that we can investigate it.
Follow the image below if you have any difficulties finding our In-Game Support.

Describe your problem briefly and include following information:
1. Character name.
2. Server ID.
3. Screenshots as proof.

Best regards, Lexshad.

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  • I would love to do as you ask, but Support Center page has "500 Internal Server Error - nginx"
    2017-5-27 01:28  Reply

 lexshad289 Last edit in 2017-5-27 01:25:59

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hideki ryuga
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Post time 2017-5-27 02:34:41 | Show all posts
same happened to me.  My ranks rewards were all lower than my rank and this was after I could collect items.  I think it looked at the points from 24 hours prior, because what I had 24 hours prior would have put me in the ranks that the game said I was in.  I didn't care though, because I didn't spend many diamonds on this event and I am still top 10 everywhere and #4 overall.  What makes me angry is that they brought in new servers to my group and they are spending like crazy...  I would have won this tycoon without spending a single diamond if not for the new servers... My free points are around 360k this time around.
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 hideki ryuga Last edit in 2017-5-27 02:34:41

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abw95lpe9ezndy...
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Post time 2017-5-27 03:26:13 | Show all posts
EST-763 player here can confirm the same issues. The scale of this is too large for you guys to individually fix on a case to case basis due to the number of players. I saved items and bought gems in hopes of specific rewards. I know you mods do you best with all the complaints you get daily. There should be some sort of compensation for this error. Thank you.
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 abw95lpe9ezndy... Last edit in 2017-5-27 03:26:13

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 Author| Post time 2017-5-27 05:13:54 | Show all posts
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 vym Last edit in 2017-5-27 05:13:54

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