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Joke of a support

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pompus
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Post time 2015-3-12 09:00:08 | Show all posts |Read mode
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So i sent in a ticket YESTERDAY over 24 hrs now about a recharge that was charged to my account but never given the Diamonds in game making me miss out on The Precious Reward / Total recharge / and something i needed the diamonds to buy from daric shop / craft master. I sent in 6 screen shots of my Tidal pool points / precious not collected / total recharge not collected , even went into sending the bank statement of the charges. Then after 12 hrs i got a We will look into the recharge To

           
  •                                         kevin replied08:38Mar 12,2015               
                                            Dear Player: Have you got the enough points for this level reward\'s requirement, have a good time.               

        If that was not a disrespecting response ontop of the screen shots i sent meaning he went out his way to ask for it then IGNORE it and tell me that.
        I want this support system to fix up , Because im now taking this to legal actions since this is not the first time something similar has happend. On another occasion i was charged 3 times for a 1 time purchase and was not compensated or refunded till i called in a claims to my bank. So i was being ROBBED of 2 extra charges like im not gunna find out when i check my statements EVERYDAY so it seems League Of Angels has Seeds Hackers Unresponsive or Rude support You guys have lost my trust and my money and i will make sure i take this into legal action since it seems you guys think im some dyslexic idiot who can\'t read where these charges go to and what time or for what.
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 pompus Last edit in 2015-3-12 09:00:08

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socrates
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Post time 2015-3-12 09:16:56 | Show all posts

Joke of a support

Sorry for your issues. I will give get someone to look into this as soon as I can. I don\'t mean to add delay to your issue. But I will need your IGN, server number, and a screenshot of your receipt with your order ID number so it can be traced. Thank you.
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 socrates Last edit in 2015-3-12 09:16:56

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 Author| Post time 2015-3-12 09:58:34 | Show all posts

Joke of a support

        Leonidas - S49 - Kabam
       
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 pompus Last edit in 2015-3-12 09:58:34

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 Author| Post time 2015-3-12 09:59:20 | Show all posts

Joke of a support

I underlined the date so when i get my diamonds i get the The Precious reward of 4k diamonds i lasered 5 times that day since previously i added 19.99 so i could laser.
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 pompus Last edit in 2015-3-12 09:59:20

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Post time 2015-3-12 11:27:34 | Show all posts

Joke of a support

Hope you get some satisfaction.;I\'ve been waiting for 5 weeks and I still haven\'t gotten what I\'ve paid for.
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 madagan1 Last edit in 2015-3-12 11:27:34

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