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Recharged, but no diamonds showing in account

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wjjz
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Post time 2015-3-12 20:39:26 | Show all posts |Read mode
Recharged, but no diamonds showing in account Reply:3| View:578
        Hi there,
        I have recharged 1000 diamonds today, I have email confirming it has gone through, but there\'s no diamond showing in my account, nothing in my precious and the recharge bonus items in hot events all not showing. Here is my receipt details:
        Order Details
----------------------------------------
Order number: JHZGF6X3
Credit card reference number: QBB78396
Order date: 03/12/2015


Product Details
----------------------------------------
1,000 Diamonds $9.99

Total: $9.99

        IGN: WJJZ @ Kabam Server 1
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 wjjz Last edit in 2015-3-12 20:39:26

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moonlighty
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Post time 2015-3-12 20:43:19 | Show all posts

Recharged, but no diamonds showing in account

        Dear Player, please be aware that the different payment companies take more/lesser time for diamonds to be shown on LoA. Please just in case screen shot your payment history along with your in game hot event and provide me with your Transaction ID. If you diamonds won´t  be delivered by the end of the day and server resets the picture for hot event of precious will show us that you weren´t  able to collect your bonus howerver you paid for it. If this will be the case we´ll send you your diamonds then.

        But note I´m not promising anything this is just IF  
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 moonlighty Last edit in 2015-3-12 20:43:19

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wjjz
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 Author| Post time 2015-3-13 06:05:04 | Show all posts

Recharged, but no diamonds showing in account

Got my diamonds in the end, it\'s just delayed compare to normal. Thanks.
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 wjjz Last edit in 2015-3-13 06:05:04

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