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VIP renewal fail

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owly
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Post time 2015-3-15 16:38:29 | Show all posts |Read mode
VIP renewal fail Reply:9| View:746
        My VIP 9 just got renewed, but I am missing 300 diamonds ?

        I only recieved 200 diamonds in mail - I should have 500 because of 5+ renewals

       

       

        IGN: Owly
        Server: UA21 / Clotho S-207
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 owly Last edit in 2015-3-15 16:38:29

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 Author| Post time 2015-3-15 22:34:02 | Show all posts

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 owly Last edit in 2015-3-15 22:34:02

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 Author| Post time 2015-3-16 03:03:03 | Show all posts

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 owly Last edit in 2015-3-16 03:03:03

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fm_tokkie
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Post time 2015-3-16 06:35:57 | Show all posts

VIP renewal fail

        I have it reported to see if they can figure out anything for you.

        The renewal bonus thing is not based on VIP level but the number of times you purchased the VIP subscription.  It will not increase when the VIP subscription is purchased with diamonds.   
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 fm_tokkie Last edit in 2015-3-16 06:35:57

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 Author| Post time 2015-3-16 16:42:26 | Show all posts

VIP renewal fail

          ;;;;                        I have it reported to see if they can figure out anything for you.       
       
                        The renewal bonus thing is not based on VIP level but the number of times you purchased the VIP subscription. ;It will not increase when the VIP subscription is purchased with diamonds. ;;       
;;; fm_tokkie posted on 2015-03-15 17:35:57;;;;


        I never renewed with diamonds, and I never missed a renewal.

        Same problem occured last time they renewed and they mailed me the missing diamonds!

        http://community.gtarcade.com/post/index/id/53749/
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 owly Last edit in 2015-3-16 16:42:26

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 Author| Post time 2015-3-17 15:35:45 | Show all posts

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 owly Last edit in 2015-3-17 15:35:45

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paul mcintyre
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Post time 2015-3-17 19:43:56 | Show all posts

VIP renewal fail

mine didnt renew at all and tech support is doing nothing about it.. they suck
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 paul mcintyre Last edit in 2015-3-17 19:43:56

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Post time 2015-3-17 23:57:43 | Show all posts

VIP renewal fail


        ;Reply;5#;owly;

        Hi Owly sorry, there hasn\'t been update yet. ; I\'m make sure remind them about it today when they come into work.  
        I added that in also about your history about this also.
;        ;
;
        Reply 6# paul mcintyre

        O_o so Paul, your issue because it didn\'t automatically renew? ;So it never charged you? ;I suggest using the support ticket system or try using this thread\'s info;http://community.gtarcade.com/post/56645/

        You might actually have to set it back up again and it will resolve that.;

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 tokkie Last edit in 2015-3-17 23:57:43

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reiko90
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Post time 2015-3-18 22:29:40 | Show all posts

VIP renewal fail

Diamonds has been sent.
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 reiko90 Last edit in 2015-3-18 22:29:40

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