no customer appreciation

choad

        i have gone almost 3 weeks now not being able to top up because of technical issues on your end i have missed sevrel cash events and being able to compete in them because of this
        you have made this game a very heavy cash game and without it you cant go far get new heros or do anything
        you now come out with another cash event with still no signs of fixing my top up issues nor have you made any effort in the last 3 weeks to fix my zodiac;
        you tell me to be patiant but do nothing to show you are working to fix these problems for me;
        you do nothing to show you value me as a paying customer;
        is this how you treat your valued customers shine them on and do nothing for them when you have so many others spending that 1 person doesnt matter to you
        well i may just be one person today but you are slowly killing off the game and running ppl off by your lack of customer appreciation;
        i strongly suggest that us as players stop spending on the game for atleast a weekend and show them that unless they fix bugsand treat there customers properly we will continue to refuse to spend
        as i am sure im not the only one having problems and weas they paying customers pay there wages so if they want to keep collecting a pay cheque they need to start working for us improving the game and making customers happy when they are wronged
        spend less time worrying about what pic to use for hoc and less time making more cash events and do stuff to help f2p for a change
        or fix the current issues ;and compensate ppl who have been effected by bugs;

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you fuc!king idiot.

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ｅｕｐｈ ｃａｔ

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avara

Most of us here have already pledged to stop recharging for more than just a weekend due to GTArcade\'s cheating and lying practices, what you are saying is nothing new, there is a thread with 445 replies here -;http://community.gtarcade.com/post/57008/ of people who have agreed to stop recharging whether or not we agree with vhunter\'s compensation idea

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forrest.halliburton

        back when we had the Xmas failures, many pledged to not recharge or greatly reduce spending for a month, many left game at that time, and I quit spending thru Jan, spent some in Feb but was cautious and worked as many precious and deals in as possible, so was still not even close to back to beginning levels, now March is here and again scandals, bugs, etc. so back to Jan I go. and April I may not be around to see. Game is quickly losing its grip, hate to piss away a lot of time, effort, and;money, but may be better than watching this game die along with my server. GT keeps getting more and more desperate (blatant) in their recharging ploys.
        As far as customer service, you can expect the same, its not the JM\'s fault that the devs jacked up, and the management cant make it fair to all so therefore nothing gets comped most of time. You are just getting into the issues. many have had lost recharges, bugs for months, done everything right with posts and still not got answers or been told its not updated yet (after a year?) nothing appeared wrong so you get nada? or my favorite- it was a typo, we didn\'t really mean it to look that way so no you cant get what you paid for or thought you earned.; welcome to the GT world of bugs and finance. My advice charge back now and run away.

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