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gta hates its customers and wont work for them

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choad
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Post time 2015-3-19 01:11:57 | Show all posts |Read mode
gta hates its customers and wont work for them Reply:6| View:594

           
  •                
    Recharge Failed! Select GameLeague of Angels Select ServerZweihander(S7) Amount$9.99 Time03-18-2015 09:42:51 mastercard last 4 digits 7345 i want my compensation for this not being bale to top up for almost 3 weeks now i have missed sevrel events and am missing another because of your problems fix this now and my zodiac glitch compensate me now and make ME YOUR PAYING CUSTOMER HAPPY OR YOU WONT HAVE ANY CUSTOMERS

           
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    Server replied01:07 Mar 19,2015
                   
    Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days. If you want to add supplementary information to your request, please reply within this ticket.

           
  •                
    Arcturus replied00:49Mar 19,2015
                   
    Dear player, I have registered you on the list to solve this problem. And if you want compensation for this, please contact Paypal for this matter, for we are not in charge with the recharging matters, neither should we take responsibilty for that.

           
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    dont want my money?01:05Mar 19,2015
                   
    um im not using pay pal and its you refusing my cards so your responsable for this and give your head a shake you hired these companies to collect your cash you take it up with them like you should as your the ones losing out on players cash and you make this right for me like you should as i am your paying customer

           
  •                
    dont want my money?01:07Mar 19,2015
                   
    ince you changed your payment option no methods have taken my card

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 choad Last edit in 2015-3-19 01:11:57

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bunnytoez
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Post time 2015-3-19 01:19:22 | Show all posts

gta hates its customers and wont work for them

You\'re better off not recharging. This company doesn\'t care about it\'s players, only how much money they can suck from you. After being caught red handed committing fraud on all of us they have completely ignored the issue and offer crappy gratitude event to try and shut everyone up. Keep your money and find a game from a reputable company that you can enjoy.
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 bunnytoez Last edit in 2015-3-19 01:19:22

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tenshi samshel
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Post time 2015-3-19 02:26:37 | Show all posts

gta hates its customers and wont work for them


Much as I\'m sympathetic to anyone having problems, I do need to say, take some time to write a ticket. From what I understand I assume you are reporting a database error, and also that you can\'t recharge for some unspecified reason. That\'s the most I can make of it. Mind you, the devs have a hard enough time to read a well written post... let alone if you don\'t report the issue very clearly ;).

The database error;may have been lost in the reading - I\'d report it on its own, and post it in support forum as well.;

;The recharge issue depends on the particular problem, I assume. Is there no recharge option? Does it give a fail? Does it succeed but not deliver the diamonds? Etc.;

Hope this helps. And of course, it\'s entirely your decision whether this game deserves your financial patronage ;).
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 tenshi samshel Last edit in 2015-3-19 02:26:37

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waites.waites
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Post time 2015-3-19 04:08:53 | Show all posts

gta hates its customers and wont work for them

        Reply 1# bunnytoez
hey don\'t suppose u can give me info to current thereads related to the fraud topic? and also can\'t we sue them for fraud? especialy people that have spent over 500$?

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 waites.waites Last edit in 2015-3-19 04:08:53

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Post time 2015-3-19 04:34:38 | Show all posts

gta hates its customers and wont work for them

Reply 3# waites.waites@gmail.com
        http://community.gtarcade.com/post/56722/
        Here is the forum post, keep in mind it\'s been edited a couple of times. They never take full responsibility for all of the seed accounts, just throw a few under the bus and call them hackers (there are no legit hacking tools or cheats for this game). I personally have no interest in a lawsuit, takes too much time and money and youzu is located in China. I have spent over $500 (not sure exactly how much) but I\'m continuing to wait and see what happens. I will give it another week or so before I take my SS to the bank for a complete chargeback.
        P.S. There is also a FB group LOA Leak where you can get all of the info you need for a chargeback.
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 bunnytoez Last edit in 2015-3-19 04:34:38

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reginac369
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Post time 2015-3-19 04:37:43 | Show all posts

gta hates its customers and wont work for them

Reply 3# waites.waites@gmail.com
        Anyone can sue anyone, it is whether or not you are successful that would matter.
        Your best bet is to not recharge, they have admitted fraudulent activity by an employee and hackers however there is likely more to this story as the hackers and the fraudster behaved the same in winning cs events and acquiring enormous resources. ;You will find all the relevant information here;http://community.gtarcade.com/post/56722/
        be sure to read the replies as most of these arguments will need to be made with your payment provider if you seek a chargeback.

        If you are having difficulty recharging now, be grateful. Chinese game companies that market to the West heavily are quite notorious for unethical behaviors that are not illegal in China.;
        If you are not in China, check any and all existing distance selling laws as you have other recourse.
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 reginac369 Last edit in 2015-3-19 04:37:43

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