Recharge issue

sorinz

        Since December last year most of;my attempts to recharge are declined .
        I\'ve opened a lot of tickets , and situation is still the same ,not to mention the lost events and no compensation ....
        Please have a look on this issue .
        PrivateS
        Epeius(S339)

ejqiox

        recharges been failing now for long time and its a problem that is an on an off problem sometimes the charges work but give an error message saying it failed but it works ! , other times it does not work at all
        today I have tried to charge $39.99 4000 diamonds 4 x times all failed and 1 time $9.99 1000 diamonds
        when will this be fixed I am missing out on events and free things because the recharges fail its not at my end its and the payment processor something is wrong with their system .;

fm_tokkie

I\'m sorry to hear that about that for you.  You can try another payment method or you can try following the instruction on this thread http://community.gtarcade.com/post/56645/

sorinz

        tried paypall , visa , mastercard ...nothing works , contacted my bank and so on , the problem is not on my side .
        i have alot of tickets opened for this and still nothing , not even a stupid compensation ....
        looks easier to quit this game and play another , at least it will be more pleasant and without headaches.

       

Ticket	Issue Type	Status	Details	Submission Date
Payment issue	Payment Issue	Pending	Check	05:52 Mar 17,2015
Credit card ...	Payment Issue	Replied	Check	05:41 Jan 29,2015
credit card ...	Payment Issue	Replied	Check	10:41 Dec 20,2014
Credit card ...	Payment Issue	Replied	Check	07:32 Nov 12,2014
Payment issue	Payment Issue	Replied	Check	22:43 Jul 04,2014

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