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Recharge issue

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sorinz
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Post time 2015-3-21 05:38:19 | Show all posts |Read mode
Recharge issue Reply:4| View:187
        Since December last year most of;my attempts to recharge are declined .
        I\'ve opened a lot of tickets , and situation is still the same ,not to mention the lost events and no compensation ....
        Please have a look on this issue .
        PrivateS
        Epeius(S339)

 sorinz Last edit in 2015-3-21 05:38:19

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ejqiox
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Post time 2015-3-21 07:24:32 | Show all posts

Recharge issue

        recharges been failing now for long time and its a problem that is an on an off problem sometimes the charges work but give an error message saying it failed but it works ! , other times it does not work at all
        today I have tried to charge $39.99 4000 diamonds 4 x times all failed and 1 time $9.99 1000 diamonds
        when will this be fixed I am missing out on events and free things because the recharges fail its not at my end its and the payment processor something is wrong with their system .;
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 ejqiox Last edit in 2015-3-21 07:24:32

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fm_tokkie
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Post time 2015-3-21 12:12:20 | Show all posts

Recharge issue

I\'m sorry to hear that about that for you.  You can try another payment method or you can try following the instruction on this thread http://community.gtarcade.com/post/56645/
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 fm_tokkie Last edit in 2015-3-21 12:12:20

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sorinz
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 Author| Post time 2015-3-21 14:52:38 | Show all posts

Recharge issue

        tried paypall , visa , mastercard ...nothing works , contacted my bank and so on , the problem is not on my side .
        i have alot of tickets opened for this and still nothing , not even a stupid compensation ....
        looks easier to quit this game and play another , at least it will be more pleasant and without headaches.

       
Ticket
Issue Type
Status
Details
Submission Date
Payment Issue
Pending
05:52 Mar 17,2015
Payment Issue
Replied
05:41 Jan 29,2015
Payment Issue
Replied
10:41 Dec 20,2014
Payment Issue
Replied
07:32 Nov 12,2014
Payment Issue
Replied
22:43 Jul 04,2014
;;
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 sorinz Last edit in 2015-3-21 14:52:38

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