Can I transfer a second team on my account to my server?

angelofharlem

        Good morning,
        I have a support question that I would like an answer to. I would be grateful if someone could help me.
        I have 2 teams on my account. My main team and an alternative team. My main team is Nooby on S17 and my second team is Fire Storm on S27. My second team main is close to level 80 and has several thousand diamonds.
        I don\'t think I will ever play my second team (Fire Storm) on S27 again. However, if I could transfer the team over to S17 then I could use the team in TD and Gauntlet and Wyrm Race and Roses Event etc. So;to summarise;I could use my second team on S17 but not on S27.
        Is it possible to transfer players between servers? Is it possible to transfer diamonds?
        Thanks.

neolitz1230

        It\'s not possible to transfer character (never seen someone that ever granted to transfer server)
       

        It\'s possible to transfer diamond, BUT only if the diamond was purchased, and you have the TRANSACTION ID to transfer it. (I\'ve seen one, but still need mod clarification)

angelofharlem

        ok thx for your help neolitz1230
        shame to waste a high level player

angelofharlem

        Could i get confirmation from a senior moderator please.
        I am deputy leader of my guild (Nooby). We only have around 5 active players online each day. On the whole server there are around only 20 active players online each day. A recent situation;has led to a number of these players leaving the server. Others are planning to leave within days. Kabam server 17 was dying slowly now it\'s dying quickly.
        It\'s really difficult and often impossible to get teams for TD + inferno + gauntlet + team arena. This is killing the game and more players are leaving.
        Players have resorted to creating alternative teams so that we can complete events. These teams are low level teams. I have recently created another alt team which is only level 38. This isn\'t much use as my main team is level 82. Most other players in my guild and server are level 70+. The Guild Leader has an alt team level 73 and we have to use this team all the time.
        It would help a lot of players in my guild and on the server if I could transfer over my;alt team (Fire Storm around level 75) from server 27. My team is completely wasted there as I don\'t intend to play again on that server. I stopped playing on S27 about 2 months ago. S27 is a very active server and won\'t miss my team at all.
        I would really appreciate your help with this. I don\'t have the time or patience to build up my level 38 team up to level 70+ so I can;really help other players. It would be a real crime to waste a good team that I spent so much time developing.

moonlighty

Dear Player, as neolitz said we cannot move your second alt on your main server, however as again neolitz said we can move your diamonds which are left on your alt account to your main account if they were purchased by you buying them.

angelofharlem

        Ok thanks for the response moonlightly. Wanted confirmation from a moderator.
        Players are used to hearing what you can\'t do. It would;be;good to explain why it\'s not possible as well.
        Latest news is that 5 players are leaving our server. 3 major players;including guild leader left our server at reset. 2 more players will be leaving within days if not already.
        We\'re trying to;keep the server going with level 40 alt teams. This isn\'t working and won\'t work because the level is too low.
        Our server is now down to around 20 active players and we will lose more players soon.

angelofharlem

        Ok we\'re now only getting around 3 team arena teams each time. All of these teams use alt toons. Only 10 players are there for world boss. Most;players on the server can\'t get team dungeon or inferno or team arena teams. Yet more players have left the server over the last week.
        I;have spent all my time on this game recently building up another toon to level 53. This is still only useful for team arena.; 2 other players in my guild have worked on alt toons that are now level 50+. We desperately need higher level toons on this server or we will lose yet more players.
        You do server merges which means you transfer toons between servers. You can do this. You have done this.
        I don\'t understand why it\'s not possible to transfer a toon on my account to our;server that is rapidly dying due to a lack of high level players. It makes perfect sense and uses a toon that I have already developed that would otherwise be wasted. Consider it a mini-server merger or something.
        Couldn\'t this transfer be at least considered based on its merits to our server?