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cant recharge or send in a ticket

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jakefrost1423
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Post time 2015-3-23 13:14:50 | Show all posts |Read mode
cant recharge or send in a ticket Reply:5| View:241
i cant recharge any diamonds. keep telling me recharge failed and cant send in a ticket for it. ive done tried both paypal n card both same thing. told me this last night when i tried n today.;this is starting to get frustrating. all i want to do is put 4000 diamonds on my game n cant.;

 jakefrost1423 Last edit in 2015-3-23 13:14:50

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reiko90
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Post time 2015-3-23 13:32:20 | Show all posts

cant recharge or send in a ticket


        Dear player,
        There are some payment methods that are not available at the moment, I suggest for now to try other payment methods and also your issue has been reported, I will give you an update ASAP.
        Regards ticketing system, issue has been reported as well but I encourage you to use forum when you have issues in the game because it\'s easier to fixed your issue via forum than ticketing due to the fact that only 1 person was able to access ticketing system.
        I need your IGN(in game name)
        and server.
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 reiko90 Last edit in 2015-3-23 13:32:20

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 Author| Post time 2015-3-23 14:36:10 | Show all posts

cant recharge or send in a ticket


Reply 1# reiko90
in game name is kenwood on server;Ebenezer(767)... n i have tried both payment methods i have (credit card n paypal) both of them not working both keep telling me recharge failed
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 jakefrost1423 Last edit in 2015-3-23 14:36:10

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reiko90
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Post time 2015-3-27 13:22:52 | Show all posts

cant recharge or send in a ticket

According to the devs the recharging issue has been fixed, now I need more details about your fail ticket submission-issue.
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 reiko90 Last edit in 2015-3-27 13:22:52

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 Author| Post time 2015-3-28 12:35:38 | Show all posts

cant recharge or send in a ticket

dont know wht to say bout it it just wouldnt send it in just stayed on the same page when i hit send
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 jakefrost1423 Last edit in 2015-3-28 12:35:38

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