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emoster
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Post time 2015-3-23 14:13:05 | Show all posts |Read mode
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        Abaddon S142
        Emoster
        ;
        I cancelled my VIP subscription thru FB a couple weeks ago, It was to run out 3/22/15. It renewed on 3/22/15 instead.; I have no account activity showing and FB says I have no reoccurring payments. I want my VIP cancelled. I;have screenshots to try to help. Also I still have the option to unsubscribe in VIP tab. but it leads to same page as below and theres nothing there to cancel.
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        ;

 emoster Last edit in 2015-3-23 14:13:05

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reiko90
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Post time 2015-3-23 14:17:13 | Show all posts

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        Dear player.
        I will report this issue for you, sorry for the inconvenience.
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 reiko90 Last edit in 2015-3-23 14:17:13

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florinjitaru
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Post time 2015-3-23 17:02:03 | Show all posts

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Reply 1# reiko90
I have a problem canceling VIP subscription too. I cant cancel in my account and I cant send a ticket to support either. Server Selene S257 name Prizatu. Please help. Thank you!
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 florinjitaru Last edit in 2015-3-23 17:02:03

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neuro
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Post time 2015-3-23 18:43:48 | Show all posts

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        Dear Prizatu

        I\'ve already submitted your issue to our devs. Please be patient and wait for any updates from us after devs finish cancelling your VIP subscription.

        Thanks for your support
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 neuro Last edit in 2015-3-23 18:43:48

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reiko90
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Post time 2015-3-27 13:24:54 | Show all posts

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        Dear player,
        You play through facebook so you can cancel your own subscription by yourself.
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 reiko90 Last edit in 2015-3-27 13:24:54

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