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Character missing

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drew l
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Post time 2015-3-25 14:18:06 | Show all posts |Read mode
Character missing Reply:9| View:635
        I made a character on server Angela 859 yesterday. ;When I went to sign back on today, it\'s gone. ;I even went the the \'Show all servers\' and clicked on the server. ;It started me out as a new character.

        The old one is still there, I checked with this new one. How do I get this character back? ;I\'m losing ground on this server.

        Server: Angela 859
        IGN: ew Pew Bang
        Platform: GTArcade
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 drew l Last edit in 2015-3-25 14:18:06

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drew l
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 Author| Post time 2015-3-26 16:01:07 | Show all posts

Character missing

        I\'m getting rather upset at this. ;I can\'t access the character I made and you aren\'t responding.

        I need this to be fixed before I lose my spot in the guild I was in and fall too far behind.
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 drew l Last edit in 2015-3-26 16:01:07

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akumi-san
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Post time 2015-3-26 19:56:20 | Show all posts

Character missing

        Dear player,

        I have reported your issue, but like to go over some standard questions with you:
        1: You\'re sure you used the correct login? Some players have multiple mail-accounts to play with. Sounds like a stupid question, but it has happened...
        2: We\'re not talking about a FB-made-character (only accessible through FB and somehow prone to get lost, but a GTA-main-page made character? And yes, this has also happened ;)

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 akumi-san Last edit in 2015-3-26 19:56:20

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drewlow
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Post time 2015-3-26 23:03:08 | Show all posts

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        Yes, I have checked my accounts, I can\'t log into that character.

        If you read my original post, my platform is GTArcade, not Facebook or any other platform. ;I don\'t even have a Facebook account, so I can\'t make that mistake.
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 drewlow Last edit in 2015-3-26 23:03:08

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drew l
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 Author| Post time 2015-4-3 16:11:22 | Show all posts

Character missing

So I\'m out of luck huh? ;My character just disappeared into the ether or something?
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 drew l Last edit in 2015-4-3 16:11:22

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Post time 2015-4-3 21:15:17 | Show all posts

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        Dear player,

        The devs require a screenshot of your problem apparently.
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 akumi-san Last edit in 2015-4-3 21:15:17

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eadanu
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Post time 2015-4-3 21:34:24 | Show all posts

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        I\'m jumping in here because I know it sucks to start over....there should be a warning that if you join from facebook you will lose your;Char after you hit lvl 50.

        As for Drew, How is he suppose to take a screen shot of something that you guys are telling him no longer exist? I\'m pretty sure he does not have time machine to go back a few days and take that screen shot. Think before you reply people!

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 eadanu Last edit in 2015-4-3 21:34:24

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Post time 2015-4-3 21:36:40 | Show all posts

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        Reply 6# eadanu

        I reached lvl 76 on FB and she\'s still alive and kicking. Your information is incorrect. The characters on FB are still active, but in some cases for some reason the connection gets lost between account and player, which is a FB-bug FB has to correct.

        This player does NOT play through FB and the screenshot is quite simple: Take a SS from your (inactive) account through an alt, show it doesn\'t show on your login page. Done. I\'d suggest you keep to your own advice.
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 akumi-san Last edit in 2015-4-3 21:36:40

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drew l
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 Author| Post time 2015-5-6 10:29:27 | Show all posts

Character missing

Reply 7# akumi-san

        The character showed up. ;I don\'t know why it didn\'t show up in the server list before, but it shows now.

        And before I had read your last post, my question would have been the same as eadanu\'s. ;How to get a screen shot of something that doesn\'t exist. ;If you had provided the info about using an alt to get a screen shot in your original suggestion, it would have helped. ;Not trying to start anything, just a suggestion.

        Thanks for your time, it has fixed itself, apparently.
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 drew l Last edit in 2015-5-6 10:29:27

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