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i recharged but it said "recharge failed"

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khazix
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Post time 2015-3-25 17:46:45 | Show all posts |Read mode
i recharged but it said "recharge failed" Reply:6| View:295
i recharged today by mastercard and i have money in it but it said recharge failed and im living in U.A.E and i have the ID ref.

 khazix Last edit in 2015-3-25 17:46:45

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reiko90
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Post time 2015-3-25 20:48:54 | Show all posts

i recharged but it said


        Dear player,
        Issue has been reported, I will update you ASAP,  you can send me the link of this post along with the Ref ID. For now please be patient.
        I need your IGN and server too.
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 reiko90 Last edit in 2015-3-25 20:48:54

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sebcl1986
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Post time 2015-3-25 21:25:11 | Show all posts

i recharged but it said

        this issue is a problem with (world pay) the way to be able to recharge even with this problem is by the following
        1-create a paypal account if u dont have one and add ur credit card to it
        2-in the payment method choice select the 4th one where its writen dao pay
        3-in the ultimate pay windows that open select paypal
        4-it will bring you to paypal that u need t log in and check in the payment it will be taken on the card you precedently added to your paypal account at step one
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 sebcl1986 Last edit in 2015-3-25 21:25:11

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khazix
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 Author| Post time 2015-3-26 04:52:03 | Show all posts

i recharged but it said

i tried by visa and paypal .. and still the same ..recharge failed .. and the support team is not responding to me;
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 khazix Last edit in 2015-3-26 04:52:03

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jjsstuff0187
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Post time 2015-3-26 05:58:57 | Show all posts

i recharged but it said

        i have the same isue using paypal money is out of my bank but no diamonds

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 jjsstuff0187 Last edit in 2015-3-26 05:58:57

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reiko90
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Post time 2015-4-1 21:25:48 | Show all posts

i recharged but it said


Can you tell us your character information (IGN and server) and the payment method recharges you used? and I advise you to try another payment method for the meanwhile.

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 reiko90 Last edit in 2015-4-1 21:25:48

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