FAILED recharge please HELP!

cellfreeza@yahoo.com.ph

I just recharged on march 26th 2015 cause i see the godless wolf on group buy that i really want so badly. now im using mobile to recharge cause i dont have credit or anything. but i\'ve done it a lot more times in mobile. now i just got home when i recieved my load now when i go to recharge icon VIA mobile when i send my text to them to get my code THERE\'s the problem i didn\'t even recieve 1 replied to them. now i send it again a couple times maybe 10x times cause its really pissing me off. now they replied me this is temporarily closed please try again later what? really? are you serious? your recharging icon has a day off? now my load has gone and i didn\'t even recieve my code that it should be mine by now. the money that i saved for weeks has gone on NOTHING. your heard that? nothing. so PLEASE DO SOMETHING ABOUT THIS. do your job.;