Cross Server Tournament bugged at last minute

wjjz

        Dear FM/Dev,
        I have been in top 10 in CST for a while (you can look at back record if you have it), then I;got hit at 23:59:40 on 28th March by Cangan with rank falling from 8 to 13, I had 3 attempts left at that time, but when I click attack Cangan, it said log failed, I tried 3 times and all with the same message. I couldn\'t take a screen shot at a time as I was trying to attack, then the event ended.
        Please see screen shot of proof that I am fully capable of beating Cangan (on the same page, I\'ve beaten him twice before already before he beat me and I can\'t hit back).
        Can I please ask for the difference in royal mark reward, the gold crest and the swap of Flair from the 11-50 reward to a 4-10 rank one please to my in game mail/account;as this is just wrong when I can easily be in top 10, but can\'t because I can\'t hit with time remaining. I worked hard to be in top 10 with time and money spent also.
        IGN: WJJZ @ Kabam Server 1

Translate

akumi-san

        Dear player,

        I hate to say it but it sounds like someone played smart with the current gear-bug... I have reported your issue and I hope they can solve it to your satisfaction, as this is kind of a bitter pill to take I can imagine.

Translate

janfousek

As always, you dont have to be best, strongest or whatever. It is enough if you know how to use bugs to own advantage. Call it a feature of LoA that you surely encountered many times over with such a ranking...

Translate

wjjz

Reply 1# akumi-san
        Thank you for your reply akumi, bugged it is indeed, but I would imagine the devs are suppose to fix it and rather than just say oh well, someone played it smart and used the \'bug\' well.
        I am never a bitter looser, if I can\'t beat the guy, or if I am out of attempts and diamonds, then fair and square, but to loose my top 10 spot because of log failed or someone uses an in game bug to win, then it is just unfair, and will totally put me and many many others more off the game than we already does since all the recent issues which I won\'t repeat.
        I love the game when things works and when there\'s no cheating, so I am sticking around to hope things get better, but if this is not sorted out property (if I don\'t get the rewards I am due), then maybe I would consider putting in a recharge claim back via paypal and bank also and quit after all, which I really hope I don\'t need to.
        Thank you for your time once again.

Translate

wjjz

Any updates on when / will I get the compensation / prize due to me? Thanks.

Translate

wjjz

        Any news / update on this please? Or am I being ignore again and have to go down to the charge back route from paypal and bank?

        Thank you.

Translate

wjjz

        Hey, received an in-game mail for a bit of compensation, but it is no where near what I missed because of the \'bug\'.
        I missed out on top 10 ranking ONLY because of the bug, so I am asking for a Gold Crest and the Flair of rank 4-10 in Cross Server Tournament to be send to my mail to settle this. Thanks.

Translate

fm_tokkie

<b>Reply 6# wjjz

I\'m sorry you feel that way, I have it updated for you requesting a better compensation.

While I\'ll be seen as asshole for this, but it looks like that player may adjusted their party set up preventing you from being able to beat them.   So I don\'t know if they will send you any further compensation.

I noticed a long time ago about last second fighting in CS-T never seemed to sync up times for me.

</b>

Translate

wjjz

Reply 7# fm_tokkie

        No fm, you are not being an ******, just haven\'t read my original post properly.

        The reason I am asking for compensation is because when I hit back while still have attempt AND time, it says log failed. As it always does in Cross Server CoM or Cross Server War every now and then, which is why I am asking for compensation. If you ask the devs to look at records, I finished in Top 10 in Cross Server CoM between BOTH PST1 and PST2 most days, let alone Cross Server Tournament is only PST1, so I do know how to set up and beat back, beside, this is not the point. If I was knocked out at say last second or last 10 second and I don\'t have time to hit back, I will accept it, I am not a sour looser. But the fact I have 20 second left and 4 attempts left anyway to hit back, and I can\'t even do one attack is what annoys me and wanting compensation, because I believe if it wasn\'t log fail, I will win back my place. I fight the player who beat me, Cangan many times, and I win majority of fights anyway, so if I can hit back a couple of times, I should be able to get my spot back anyway.

        Also with your point of the Cross Server Tournament timer not in sync with the server timer isn\'t acceptable, and if this is the case, players should be compensate for it, because it is a bug then!

        Hope these are clear. Thanks.

Translate

wjjz

        Any news on this dear fms?
        To summaries everything, I want the gold crest and flair of top 10 Cross Server Tournament rank as I am suppose to be in there had it not been bugged. I DON\'T want anything else as compensation, just what was suppose to be my prize. Thanks.

Translate