Loa takes diamonds without confirmation

dilbert.harrison@gmail.com

        Dear Moderator,

        yesterday i checked all 12 zodiac levels to blitz it, and by chance click buy attempts. Without asking for diamond usage confirmation, game took me 1200 diamonds and i got 12 attempts. Today, I was making Eternal Spire Elite Battle and pressed Finish instead of Return, and again game took me 50 diamonds without asking confirmation.
        I checked in my settings and I have all notification payment boxes checked, but I am not receiving payment nofitications.

        Please check what is going on, cause I already spent 1250 diamonds I did not want to spend.

        Other players, please inform me have you experienced such game behavior?

        Thank you.

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matt johansen_3544

clear you catch and cookies if you asked it to not ask you again it will never ask you again which im sure is the case here

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akumi-san

        Dear player,

        Have you ever before purchased attempts in Zodiac and Eternal Spire? If so and you checked the do not warn me again back then (or someone co-ing your account did), it won\'t warn you again and just take the diamonds, regardless of the notificiation warning in your settings.

        I will see if the devs can give you back your diamonds and restore the notifications. We\'ll need your IGN and servernr for that please.

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dilbert.harrison@gmail.com

Reply 2# akumi-san
        No, I have never before bought any zodiac or elite battle attempts.
        So I never confirmed Don\'t ask me again message.

        My server is S226 Megaera and my account is Dilbert.

        Thank you in advance.

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dilbert.harrison@gmail.com

Reply 2# akumi-san
And I forgot to mention. I am the only one playing this account, so co-ing would be only possible if somebody broke my account, what I dont think happened, as I havent found anything strange with my character or heroes.

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shaikan7@gmail.com

        Hi Moderator,

        Recently I turned off Diamond spending notification, that is why I spent diamonds I did not want. Can you please let me know how I can restore notification?

        Thanks,
        Shaikan

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dilbert.harrison@gmail.com

Reply 2# akumi-san
        Dear Moderator,

        have you had time to check my notifications? I\'m looking very carefully what I\'m doing now, but please enable all payment notifications as soon as possible.;

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akumi-san

        Dear player,

        I reported this for you on the day the devs went on vacation. I fear you\'ll (and me too) have to wait a little longer before they are able to reply to me/you.

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zip

This happens to me too. Anyway, its not a big deal since they do events that give diamonds. I will just join again.

Let\'s not do small things big.

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